The What, the How and the Why of Lifestyle Improvement

Health and wellness folks are sometimes confused about the role each professional might play in helping individuals to live their best life possible.  Our clients are seeking to be healthier by losing weight, managing stress, stopping smoking, becoming less isolated, and often, managing a health challenge of some kind.  To do so they need:

  • excellent wellness information
  • great treatment (if that is called for) 
  • and a way to make the lifestyle changes that will ensure lasting success.  

So, who is responsible for what?

Help rehabilitation patients keep going at lifestyle improvement.

Fitness trainers, rehabilitation therapists, physical therapists, dietician, various treatment professionals and health educators can help their clients/patients to know what lifestyle behavioral changes will move them towards improved health and wellbeing.  What we often hear from these medical and wellness pros is frustration with a lack of success on their client’s part in making the recommended changes and making them last.  The reality is, most people simply don’t know that much about how to change the ingrained habits of a lifetime.  

The physical therapist works with their client in their session and sends them home with exercises that must be done every day.  The dietician creates a fantastic meal plan that their client must put into practice.  The fitness professional creates a tailor-made workout plan, but their client needs to exercise on their own, not just in front of their trainer.

Health educators, treatment professionals, etc. provide the 

WHAT

Health and Wellness Coaches provide the 

HOW

Our Clients find their 

WHY

Everyone’s challenge is the how.  It takes more then will power and motivation.  What is often lacking is an actual well-thought out plan that the client has co-created with the help of someone who can provide support, accountability and a well-developed behavioral change methodology.  Translating the lifestyle prescription into action and fitting it in to an already busy life is often where, despite good intentions, our clients struggle.  This is where having a trusted ally in the cause of one’s wellness pays off.

As field of health and wellness coaching grows, the challenge coaches sometimes face is clarity about their own role.  Sometimes the confusion is all about the what and the how.  For coaches to be proficient at “writing” the lifestyle prescription they need additional qualifications.  It becomes a question of Scope of Practice.

To guide coaches the National Board for Health and Wellness Coaches (NBHWC) has developed a Scope of Practice Statement.  Here is the part most relevant to our question.

While health and wellness coaches per se do not diagnose conditions, prescribe treatments, or provide psychological therapeutic interventions, they may provide expert guidance in areas in which they hold active, nationally recognized credentials, and may offer resources from nationally recognized authorities such as those referenced in NBHWC’s Content Outline with Resources.”  (https://nbhwc.org/scope-of-practice/ )

If coaches can “wear two hats” professionally they can combine the what and the how Otherwise the key is to coordinate with other wellness professionals or work with the lifestyle prescription that their client already has.

A wellness lifestyle can mean a better quality of life!

Beyond the what and the how is the why.  The “why” of behavior is all about motivation – initiating and sustaining behavioral change efforts by drawing upon the energy and desire to do so.  The key here once again is the question of who is responsible for supplying this. People may initiate behavior based upon external motivation – the urging and cheering on of others, the fear of negative outcomes.  In order to sustain that motivation, it has to come from within.  The challenge here for all wellness professionals is to help our client to discover their own unique sources of motivation.  

Seasoned wellness professionals realize they can’t convince or persuade anyone to be well.  However, when we help our clients discover their own important sources of what motivates them, they discover their why.  Motivation is fuel.  Now with the aid of a coach our clients can find the vehicle to put in. They know what they need to change.  Now they have a way how to change and grow, and they know themselves, why.  (See our previous post Motivation Plus Mobilization: Coaching For Success At Lifestyle Improvement.  https://wp.me/pUi2y-mn

(A modified form of this blog has appeared in the Medical Fitness Network) 

Michael Arloski, Ph.D., PCC, NBC-HWC is CEO and Founder of Real Balance Global Wellness Services, Inc. (www.realbalance.com).  Dr. Arloski is a pioneering architect of the field of health and wellness coaching.  He and his company have trained thousands of coaches around the world. 

15 Vital Books for the Wellness Coach – 2020 – Straight Off My Shelf

In the last ten years the field of health and wellness coaching has continued to evolve as a professional filed with standards, credentials (https://nbhwc.org) and a solid evidential base (https://journals.sagepub.com/doi/full/10.1177/1559827619850489). We’ve attained more clarity about what effective health and wellness coaching looks like and more awareness of what all coaches need to learn. Coaches have an ethical obligation to constantly be learning and growing in our profession.

So, what are the “must reads” for the wellness or health coach? Ten years ago, I posted a three-part blog on this topic.

15 Vital Books For The Wellness Coach: Straight Off My Shelf – Part One
https://wp.me/pUi2y-1n. 15 Vital Books For The Wellness Coach: Straight Off My Shelf – Part Two https://wp.me/pUi2y-1z. 15 Vital Books For The Wellness Coach: Straight Off My Shelf – Part Three https://wp.me/pUi2y-1H.

Now, in 2020, what I want to share with you are the top fifteen books that will influence the way you do coaching, the way you prepare for professional exams, and books that you will want to have at arm’s reach. These are the books on my own bookshelf that I find myself recommending over and over again to the thousands of wellness coaches that Real Balance has trained. There are many great resources out there, but here is my own very biased (as you’ll see when I recommend my own books) and opinionated list. In contrast to my own previous blogs this time I’m listing them in rank-order of importance to the coach practicing in the field.

15 Vital Books for the Wellness Coach – 2020 – Straight Off My Shelf

1. Wellness Coaching For Lasting Lifestyle Change,2nd Ed. , Arloski
2. Masterful Health & Wellness Coaching: Deepening Your Craft, Arloski (In Press)
3. Co-Active Coaching, 4th Ed., Whitworth, Kimsey-House & Sandahl
4. Changing to Thrive, Janice & James Prochaska
5. Becoming a Professional Life Coach, Williams & Menendez
6. Motivational Interviewing 3rd Edition, Miller & Rollnick
7. The Coaching Psychology Manual, Moore, Tschannen-Moran and Jackson
8. The Blue Zones, Dan Buettner
9. Your Journey To A Healthier Life: Paths of Wellness Guided Journal, Vol. 1, Arloski
10. Taming Your Gremlin, Rick Carson
11. The Wellness Workbook, Jack Travis & Regina Ryan
12. The Open Heart Companion, Maggie Lichtenberg
13. The Craving Mind, Judson Brewer
14. Raw Coping Power, Joel Bennet
15. The Way We’re Working Isn’t Working, Tony Schwartz


1. Wellness Coaching For Lasting Lifestyle Change,2nd Ed. (2014), Michael Arloski. (https://wholeperson.com/store/wellness-coaching-for-lasting-lifestyle-change.shtml) Like I said, a very biased list. Yet, I will have to say that this book (which is now also available in Mandarin) is used by many colleges and universities, as well as other commercial wellness coach training organizations all around the world. The 2014 2nd edition has expanded its coverage of coaching skills and the process of co-creating a wellness plan. The Wellness Mapping 360 Methodology provides the coach with a complete approach to behavioral change that distinguishes this book from others. The integration of what we know from the field of wellness and health promotion is another unique feature of this resource.

2. Masterful Health & Wellness Coaching: Deepening Your Craft, (2020)(In Press) Michael Arloski. (https://wholeperson.com/store/masterful-health-and-wellness-coaching.html) Coaching is both an art and an applied science. In this book my intention is to provide guidance for the health & wellness coaches who wants to go beyond competence to proficiency and embark on a journey towards mastery. The book is divided into four sections, Transformation, How To Be, What To Do, and Coaching People with Health Challenges. We will explore what distinguishes masterful coaches form those who are just learning their craft. Thoroughly substantiated by the evidential literature and providing in-depth lessons on all the major behavioral change theories, Masterful Health & Wellness Coaching will allow the reader to take their coaching to an advanced level.


3. Co-Active Coaching, 4th Ed., (2018)
Laura Whitworth, Karen Kimsey-House, Henry Kinsey-House & Phil Sandahl. (https://www.amazon.com/Co-Active-Coaching-Fourth-transformative-conversations/dp/1473674980/ref=sr_1_1?crid=2E78YGNE10TNG&dchild=1&keywords=co-active+coaching+4th+edition&qid=1601155442&sprefix=Co-%2Caps%2C206&sr=8-1)
THE foundational book of the life coaching field. The authors became the founders of The Coaches Training Institute (CTI) and in this work set down the cornerstones that shape the coaching mindset. A great book to bone up on your coaching skills and to learn what the essence of coaching really is. A true must-read.


4. Changing to Thrive: Using the Stages of Change to Overcome the Top Threats to Your Health and Happiness (2016), Janice & James Prochaska. (https://www.amazon.com/Changing-Thrive-Overcome-Threats-Happiness/dp/1616496290/ref=sr_1_1?crid=24WCWLPXR1KL2&dchild=1&keywords=changing+to+thrive&qid=1601155877&sprefix=Changing+to+thrive%2Caps%2C202&sr=8-1) Replacing the original Changing For Good (1994), this book definitely is in the top four for your bookshelf. The tremendous utility of the Transtheoretical Model for Behavioral Change (TTM, Stage of Change) makes it the coach’s most important behavior change model to know well.

5. Becoming a Professional Life Coach: Lessons from the Institute of Life Coach Training, (2015) Patrick Williams & Diane Menendez. (https://www.amazon.com/Becoming-Professional-Life-Coach-Institute/dp/0393708365/ref=sr_1_1?dchild=1&keywords=5.+Becoming+a+Professional+Life+Coach%2C+Williams+%26+Menendez&qid=1601156765&sr=8-1) Pat Williams is one of the true pioneers of Life Coaching and his earlier book (along with Deb Davis) Therapist as Life Coach was one of my favorites as I made the shift from psychotherapist to coach. Becoming A Professional Life Coach largely supplants this earlier book and provides the wellness coach with not only great skill building but lots of very practical guidance for practicing their coaching.

6. Motivational Interviewing 3rd Ed., (2012) William Miller & Stephen Rollnick. (https://www.amazon.com/Motivational-Interviewing-Helping-People-Applications/dp/1609182278/ref=sr_1_1?dchild=1&keywords=6.+Motivational+Interviewing+3rd+Edition%2C+Miller+%26+Rollnick&qid=1601157105&sr=8-1) This third edition is definitely the best resource on this vital approach to helping people change behavior. Motivational interviewing (MI) is a key tool for the health & wellness coach, especially when working with the ambivalent client. In addition to presenting the MI approach to many of the same skills used in coaching (with their own unique MI terminology), the book contains real gems of learning about the functions many of these skills serve and how to apply them in your coaching.

7. The Coaching Psychology Manual, 2nd Ed., (2015) Margaret Moore, Bob Tschannen-Moran and Erika Jackson. (https://www.amazon.com/Coaching-Psychology-Manual-Margaret-Moore/dp/1451195265/ref=sr_1_12?dchild=1&keywords=The+Coaching+Psychology+Manual%2C+Moore%2C+Tschannen-Moran+and+Jackson&qid=1601157580&sr=8-12) Another foundational book of the wellness coaching field. A comprehensive guide to many of the behavior change theories that coaches use and how to apply them.

8. The Blue Zones: 9 Lessons for Living Longer From the People Who’ve Lived the Longest, 2nd Ed. (2012) Dan Buettner. (https://www.amazon.com/Blue-Zones-Second-Lessons-Longest/dp/1426209487/ref=sr_1_2?crid=1OT3CA9BCUW6O&dchild=1&keywords=the+blue+zones&qid=1601323354&sprefix=The+blue+zones%2Caps%2C202&sr=8-2)  Longevity, we’ve found out is only 20% genetics (at the most) and is really 80% lifestyle (culture, behavior, beliefs, environment). Looking at studies of the hot spots or “Blue Zones” around the world where people live to a ripe old age quite often, common denominators teach us what it takes for an environment to make it easier to be well. The lessons for wellness are profound and based in solid evidence. We have made this part of the Real Balance curriculum since it was first published in 2008.

9. Your Journey To A Healthier Life: Paths of Wellness Guided Journal, Vol. 1, 2nd Ed., (2017) Michael Arloski. (https://wholeperson.com/store/your-journey-to-a-healthier-life.shtml)
A wellness journal for the client, this book outlines an entire wellness coaching process from self-assessment, to visioning, wellness planning, meeting challenges to change, tracking behavior and setting up accountability and support through connectedness for success. Many of the coaches I’ve trained use this with each of their clients either individually, or as a group guide (works very well in a 12-session format). Many coaches love it simply as their own guide for how they coach their clients.

10. Taming Your Gremlin: A Surprisingly Simple Method for Getting Out of Your Own Way (updated edition) (2003), Rick Carson. (https://www.amazon.com/Taming-Your-Gremlin-Surprisingly-Getting/dp/0060520221/ref=sr_1_1?dchild=1&keywords=Taming+Your+Gremlin%2C+Rick+Carson&qid=1601159057&sr=8-1) Whenever the wellness coaching client takes on change their own personal “Gremlin” or “inner-critic” will be there to oppose it, even if it’s the best thing in the world for that person. Our clients have plenty of external challenges to their attempts at change, but the internal ones can be the most devastating. This classic little book shows us how to spot the self-talk of the gremlin early and get it out of the way (as we get out of our own way!). Another true must read. I know of coaches who supply their clients with copies of this book when folks sign on to coaching.

11. The Wellness Workbook, 3rd ed: How to Achieve Enduring Health and Vitality, (2004) John W. Travis and Regina Sara Ryan . (https://www.amazon.com/Wellness-Workbook-3rd-Enduring-Vitality/dp/1587612135) Health & Wellness coaches need a thorough understanding of wellness and health promotion. This is the foundational book to understand what wellness is truly about. Jack Travis is one of the modern-day founders of the wellness movement and he lays out his theoretical foundation and theories in the introductory thirty-six pages which is worth the price of the book alone.

12. The Open Heart Companion: : Preparation and Guidance for Open-Heart Surgery Recovery, (2006) Maggie Lichtenberg. (https://www.amazon.com/Open-Heart-Companion-Preparation-Open-Heart/dp/0977606309) The psychological side of a major health challenge is often ignored. Maggie Lichtenberg, a PCC level coach, went through mitral valve repair surgery, saw a big missing piece and filled it admirably with this excellent book. As a wellness coach, whether you deal with heart patients or not, this book is an ultimate guide to helping your client with self-efficacy and self-advocacy. I make sure anyone I know (client or not) who is headed into any kind of major surgery (but especially heart surgery) either has a copy of this book or knows about it.

13. The Craving Mind: From Cigarettes to Smart-Phones to Love – Why We Get Hooked & How We Can Break Bad Habits,(2017) Judson Brewer. (https://www.amazon.com/Craving-Mind-Cigarettes-Smartphones-Hooked/dp/0300234368/ref=sr_1_1?dchild=1&keywords=The+Craving+Mind%3A+From+Cigarettes+to+Smart-Phones+to+Love+–+Why+We+Get+Hooked+%26+How+We+Can+Break+Bad+Habits%2C+Judson+Brewer&qid=1601319691&sr=8-1) The subtitle says it all. Health and wellness coaches today are quite likely to discover that their clients may be struggling with “device addiction” as well as other habits that work against their health. Understanding how our mind craves these behaviors and how they feed a cycle of addiction is critical to helping anyone take back control of their lives. What makes Judson Brewer’s approach different is that it is based in the practice of Mindfulness and offers an effective way back to wellness.

14. Raw Coping Power: From Stress to Thriving, (2014) Joel Bennett. (https://www.amazon.com/Raw-Coping-Power-Stress-Thriving/dp/0991510208/ref=sr_1_1?dchild=1&keywords=Raw+Coping+Power%2C+Joel+Bennett&qid=1601319602&sr=8-1) Coaching around stress is an inevitable part of health & wellness coaching, so having the knowledge you need to do so is critical. From knowledge to research about stress to the tools and methods you need to apply it, Raw Coping Power’s strengths-based, resilience building approach is the best resource out there.

15. The Way We’re Working Isn’t Working, (2010) Tony Schwartz.  (https://www.amazon.com/Way-Were-Working-Isnt-Performance/dp/1451610262/ref=sr_1_1?dchild=1&keywords=The+Way+We’re+Working+Isn’t+Working%2C+Tony+Schwartz&qid=1601320068&sr=8-1) Our coaching clients are often over-worked and under-supported with ever-increasing demands heaped upon them. Schwartz’s book looks at the systemic problems of the modern-day workplace, but then takes on an approach that individuals can use to cope and hopefully thrive. Think of stress management and time management as energy management. We are wired to deal with stress, but do we have “sufficient volume and intensity” of recovery? A great resource for helping our clients learn how to recover from the stress in their lives.

So, there you have it! Happy reading and keep on learning!

Dr. Michael

Michael Arloski, Ph.D., PCC, NBC-HWC is CEO and Founder of Real Balance Global Wellness (https://realbalance.com) a premier health & wellness coach training organization that has trained thousands of coaches around the world.

 

Wellness Coaching for Better Sleep, Rest and Immune System Functioning



Adequate sleep and rest are like magic. When we have enough of it our immune system is stronger, healing occurs faster, and very importantly we replenish our supply of energy that allow us to function at our best.

The Mayo Clinic tells us that “During sleep, your immune system releases proteins called cytokines, some of which help promote sleep. Certain cytokines need to increase when you have an infection or inflammation, or when you’re under stress. Sleep deprivation may decrease production of these protective cytokines. In addition, infection-fighting antibodies and cells are reduced during periods when you don’t get enough sleep.” (https://www.mayoclinic.org/diseases-conditions/insomnia/expert-answers/lack-of-sleep/faq-20057757) The relationship between sleep, adequate rest and our immune system is solid. We’ve all likely had the experience of catching a cold when we fell behind in our sleep.

Today with the Covid-19 Global Pandemic and its accompanying economic hardships many coaches and their clients may have lots to lose sleep over. Anxiety, fear of an uncertain future, seeing infection rates rise, and all of the stress of the ‘functional paranoia’ it takes to stay reasonably safe can all interfere with our sleep. We may also find ourselves cutting back on needed rest during the day as we juggle children at home, adapting to a new work-at-home routine, etc.

While there is no guarantee that a healthy immune system will protect us from a novel virus like Covid-19, we all need the benefits that sleep, and rest will provide. For information on increasing your probability of staying free of infection see https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public, and https://www.cdc.gov/coronavirus/2019-ncov/index.html .

A Balanced Wellness Plan

Take a good look at the Wellness Plan that you and your client have co-created. Chances are it will have some fairly active components: becoming more active, eating better, expanding friendship circles, etc. Ask yourself if all the efforts your client is making to improve their lifestyle require an expenditure of energy. Does that same Wellness Plan contain elements that replenish energy? Is their Wellness Plan restorative and regenerative? Is there a balance between these active endeavors, and the more passive and relaxing ones? Essentially, is there a Yin/Yang balance? (See The Tao of Wellness Coaching: Part Two – Practical Applications https://wp.me/pUi2y-lT )

Perhaps your client would benefit from combining their more active wellness efforts with ones like relaxation training, meditation, Mindfulness Based Stress Reduction, Yoga, or Tai Chi. They may want to include more direct efforts such as effective napping and sleep hygiene strategies.

The Beauty and Benefits of a Good Nap

What do Margaret Thatcher, Barbara Walters, Winton Churchill, Salvador Dali, Thomas Edison, John F. Kennedy, Theodore Roosevelt, Leonardo da Vinci, and Albert Einstein have in common? They are or were all confirmed nappers!

Adequate sleep and rest are important for all of us and especially for our clients with chronic health challenges. Regular napping has multiple health benefits: reducing stress, improving mood, boosting memory, improving job performance and increasing alertness. The Sleep Foundation (https://www.sleepfoundation.org/articles/how-sleep-affects-your-immunity ) suggests “If your sleep schedule is interrupted by a busy workweek or other factors, try to make up for the lost rest with naps. Taking two naps that are no longer than 30 minutes each —one in the morning and one in the afternoon—has been shown to help decrease stress and offset the negative effects that sleep deprivation has on the immune system.”

A key to effective napping is to set an alarm and only nap for 20-30 minutes. That way you can return to full alertness much quicker. Napping is more effective than caffeine at helping us to the same thing. In fact, clients who might have to avoid caffeine for medical reasons might especially find naps more helpful.

Clients who struggle with full-on napping might find that simply allowing their body to go from vertical to some form of horizontal for even short periods of time provides refreshing rest. ‘Putting your feet up’ and closing your eyes while slowing down and deepening breathing may allow for a rejuvenating shift in energy.

Sleep Hygiene

Our client may not know some of the sleep hygiene tips that can make getting to sleep and staying asleep much easier. You can point them in the right direction with resources and have them study these strategies on their own time, perhaps even set up some accountability around doing such homework.

Sleep Hygiene Tips from SleepEducation.org. (http://sleepeducation.org/essentials-in-sleep/healthy-sleep-habits)
Follow these tips to establish healthy sleep habits:

• Keep a consistent sleep schedule. Get up at the same time every day, even on weekends or during vacations.
• Set a bedtime that is early enough for you to get at least 7 hours of sleep.
• Don’t go to bed unless you are sleepy.
• If you don’t fall asleep after 20 minutes, get out of bed.
• Establish a relaxing bedtime routine.
• Use your bed only for sleep and sex.
• Make your bedroom quiet and relaxing. Keep the room at a comfortable, cool temperature.
• Limit exposure to bright light in the evenings.
• Turn off electronic devices at least 30 minutes before bedtime.
• Don’t eat a large meal before bedtime. If you are hungry at night, eat a light, healthy snack.
• Exercise regularly and maintain a healthy diet.
• Avoid consuming caffeine in the late afternoon or evening.
• Avoid consuming alcohol before bedtime.
• Reduce your fluid intake before bedtime.

Coaching for Better Sleep and Napping

Wellness coaching is about helping your client to transform what to do into how to do it in their life. Educating one’s self about the importance of sleep and rest may be the first step, but then putting strategies into action is where coaching can help. If your client sees the value in attempting some of these sleep hygiene strategies or establishing more frequent naps, we can co-create with them agreed upon Action Steps that they are willing to make a commitment to doing. Establishing a way of tracking sleep will help our clients to be consistent in their sleep practices. We can set up a system of accountability with them where they might report in about it at the next coaching session or use text or email to do so.

Once our client is practicing their sleep hygiene habits it is important to explore their experience with it. Look for ways to increase intrinsic motivation by bringing their attention to how they feel when they are practicing these habits. This exploration can also uncover barriers that arise when your client attempt to improve their sleep or get more rest.

Coaching Through the Barriers to Healthy Sleep and Rest

A great coaching technique is to anticipate barriers before they are encountered. As you and your client select sleep strategies to try, ask them if they would anticipate any things that might get in the way of practicing these strategies. Do they share a bedroom with someone else? Would that person be amenable to these new strategies? Perhaps their partner loves having a television in the bedroom and are a fan of late-night TV. The very first step may be to ask your client if they feel that a conversation with their partner about what they are trying to achieve (improved health and wellbeing) and these sleep strategies they hope to use, would be worthwhile.

Other barriers will arise as your client puts their sleep and rest improvement strategies into action. They may get support or push-back. They may discover that their situation at work or home will require some real creativity to develop strategies that can work. You and your client can then engage in some strategic thinking and possibility thinking to tackle these barriers.

Coaching Through Barriers Related to Stress

The ability to rest and sleep can obviously be interfered with by stress and anxiety. Coaching for effective stress management requires knowledge and skills that can be found in my previous blog posts (The Psychophysiology of Stress – What the Wellness Coach Needs to Know. https://wp.me/pUi2y-nJ) and in recordings of my Real Balance Monthly Webinars: 11/16/18 – Stress! Recovery & Resilience: How the Wellness Coach Can Help – Part 1, 1/19/19 – Stress! Recovery & Resilience: Recovery – Part 2 and 2/15/19 – Stress, Recovery & Resilience: Building Resilience – Part 3. (https://realbalance.com/wellness-resources)  Adequate sleep and rest help our clients to recover from stress and build resilience. Helping them reduce stress and anxiety in the first place may require some form of relaxation training or other strategies that are discussed in the above resources.

Sleep difficulties, including more severe insomnia, may need to be evaluated by more clinical resources. Since difficulty sleeping and relaxing is a major symptom of both physical and mental/emotional conditions, there may be times when your client’s challenges are more appropriate for clinical treatment than coaching.

Sleep and Rest are Keys to Wellness

Many wellness models include healthy sleep as an essential component of a healthy, well-functioning person. Certainly, it is hard to achieve much of one’s potential when sapped of energy by chronic sleep deprivation. The reality is that people in our modern world are frequently sleep-deprived. “Poor sleep health is a common problem with 25 percent of U.S. adults reporting insufficient sleep or rest at least 15 out of every 30 days.” “Adequate sleep is necessary to: Fight off infection; Support the metabolism of sugar to prevent diabetes; Perform well in school; Work effectively and safely. Sleep timing and duration affect a number of endocrine, metabolic, and neurological functions that are critical to the maintenance of individual health. If left untreated, sleep disorders and chronic short sleep are associated with an increased risk of: Heart disease; High blood pressure; Obesity; Diabetes; All-cause mortality.” (https://www.healthypeople.gov/2020/topics-objectives/topic/sleep-health)

Making adequate sleep and rest part of a holistic Wellness Plan may make a positive difference in all of our client’s wellness goals. Think of it as energy management. With a well replenished energy supply our client can have what they need to be more fully engaged in their health and wellness.

RESOURCES

Healthy People 2020 (2020) Sleep Health. Healthypeople.gov. 2020 Topics and Objectives. https://www.healthypeople.gov/2020/topics-objectives/topic/sleep-health

Olson, Eric J. (2018) Lack of sleep: Can it make you sick? Nov. 28, 2018.
https://www.mayoclinic.org/diseases-conditions/insomnia/expert-answers/lack-of-sleep/faq-20057757

Sleep Foundation (2020). How Sleep Affects Your Immunity. Sleep Foundation.org. July 28, 2020. https://www.sleepfoundation.org/articles/how-sleep-affects-your-immunity

 

For the very best in wellness and health coach training look to REAL BALANCE GLOBAL WELLNESS SERVICES, INC.  Over 10,000 wellness & health coaches trained worldwide.  http://www.realbalance.com 

 

 

For more about effective coaching refer to Wellness Coaching For Lasting Lifestyle Change, 2nd Ed., by Michael Arloski, Ph.D., PCC, CWP, NBC-HWC.   https://wholeperson.com/store/wellness-coaching-for-lasting-lifestyle-change.shtml

and to Your Journey to a Healthier Life (Paths of Wellness Guided Journals) by the same author.  https://wholeperson.com/store/your-journey-to-a-healthier-life.shtml 

 

Keys to Coaching Clients Who Overidentify With Their Illness



We like to say that a coach listens to a person’s story and helps them to realize that they are not their story.

For the health-challenged client, their illness, conditions, or health experience is a huge part of their story. “I am a diabetic.” While this is true, how strongly does the person now see themselves through this lens? What effect could it have on someone’s confidence that they can regain their health? How hopeless do they feel if they have framed their health challenge like a prison sentence instead of a challenge to be overcome? How different it might be if the same person could say “I’m a person challenged by diabetes.”

Erik Erikson, the renowned developmental psychologist who coined the term ‘identity crisis’, viewed identity “as the degree to which an individual integrates different self-assets into a coherent sense of self, and such a coherent sense of self translates itself into daily life and guides choices and values.” (Oris, 2018) When we think about a sense of self-guiding choices and values and apply this to making lifestyle choices, illness identity could play a huge role.

What happens to that coherent sense of self when a person is diagnosed with a life-threatening illness? What happens when that person may not only label themselves according to their health challenge, but is labeled by treatment professionals and even friends and family?

“Although most patients succeed in adjusting to their illness, some patients experience difficulties, which can negatively affect their physical and psychosocial functioning.” (Morea, 2008) Much of that difficulty comes when a client has over-identified with their health challenge.
As health & wellness coaches we know that attitudes and beliefs drive behavior. Each of our clients will react to their health challenge in their own unique way, but it may be very helpful for the coach to understand how these reactions or responses may be seen in terms of different dimensions or states of identification with the person’s illness.

Let’s look at keys to understanding and coaching strategy around client identification with their illness.

Key Number One: Understand the degree to which chronic illness dominates the client’s identity and daily life.

In 2016 an international team of scientists sought to understand this concept more deeply. Their work with adolescents dealing with Type One diabetes led this team to develop the Illness Identity Questionnaire and identify four illness identity dimensions or states: engulfment, (Oris, 2018) rejection, acceptance, and enrichment. (L.Oris, 2016)

Think of the term engulfment. Your client may be completely engulfed by their illness. “Individuals completely define themselves in terms of their illness, which invades all domains of life, at the expense of other important self-assets (Morea, 2008).” They may be experiencing continual physical reminders of their condition as symptoms of their illness manifest. If your client feels in the grip of such an illness, how hopeful are they? How disempowered do they feel that they can do anything about it? They may experience great fear that they will never get better. They may just not know what the future holds, but their illness has taken over their lives. It is quite likely that such a client may be in the Precontemplation Stage of Behavior Change when it comes to lifestyle improvement efforts.

Key Number Two: Meet your ‘engulfed’ client where they are at with compassionate understanding.

A client experiencing their illness this way may feel overwhelmed and helpless. The illness is so figural in their life that they seem to process their entire life through the filter of their health challenge. We want to convey sincere empathy but be prepared to have it either well or poorly received. Our client may feel like nobody else could understand what they are going through. Use your process coaching skills to help your client to work through some of the emotional load they are carrying. Slow down on setting up ‘what to do about it’ strategies. Your client is far from the Action Stage.

If your client has been stuck in this stage for months after their diagnosis or health event, consider what else might be going on. They could be experiencing some secondary gain. That is, they may be receiving some kind of reinforcing experience for staying stuck where they are. Family and others could be treating them with such extra kindness that it makes their overidentification rewarding. Be careful how you approach this subject as clients may feel accused and judged if you are too forthright about this. You might instead approach their situation from the angle of nurturing hope.

Part of what can increase hope is learning more about their illness and their prognosis and potentially what they can do about it. Inquire what they know about their health challenge. Share with them the information that patients who know more about their illness and treatments have better outcomes. Let them know that lifestyle improvement may not cure their illness, but it can significantly affect the course of that illness.

Key Number Three: Understand the Rejection Dimension of Illness Identification

While some clients embrace an identification with their illness others do their best to reject it as much as possible. “…rejection refers to the degree to which the chronic illness is rejected as part of one’s identity and is viewed as a threat or as being unacceptable to the self.” (L.Oris, 2016) This client avoids thinking or talking about their illness and they tend to neglect it, which results in poor treatment adherence. Their approach is one of denial and/or minimization. They attempt to go on with life and business as usual to the point where their biometric markers (e.g. blood sugar levels, blood pressure, etc.) worsen.

Attempting to persuade such a person to follow their doctor’s orders and begin improving their lifestyle will almost certainly go nowhere. If you are given the opportunity to coach such a person, instead take a holistic explorer approach. Have them tell you the story of life before their illness and what led up to their diagnosis. Ask them what the experience of hearing that diagnosis was like. Meet them with empathic understanding. Inquire about what it feels like they have lost. Often the experience of a loss of health is central to such a response to a life-threatening illness. (See my blog post “Astonishing Non-compliance – Understanding Grief and Readiness for Change in the Health Challenged Client” https://wp.me/pUi2y-n2)

This client may be the farthest away of all from the Action Stage and firmly entrenched in Precontemplation. Refer to Changing To Thrive, by Janice and James Prochaska (https://jprochaska.com/books/changing-to-thrive-book/) for extensive guidance on how to coach someone through the stage of Precontemplation.

Key Number Four: Coach the accepting client at a higher level of readiness to change

The acceptance dimension of illness identity shows a client who is not overwhelmed by their chronic illness, does not deny it, but rather accepts that this is their reality. “Chronic illness plays a peripheral role in one’s identity, besides other personal, relational, and social self-assets, and does not pervade all life domains.” (Morea, 2008) Such a client will be trying to lead as normal a life as possible without being in denial about their illness. They, to one degree or another, are finding ways to adapt to their illness.

Explore with this client their current level of knowledge about their illness and treatment. Inquire about the lifestyle prescription that their treatment team has recommended and how successful they have been at achieving those recommended lifestyle changes. Explore their motivation that fuels their desire to deal more successfully with their illness. Help them create a fully integrated Wellness Plan for how to move forward and affect the course of their illness in a positive way.

Key Number Five: Partner with the possibility of transformation

The fourth illness identity dimension, enrichment, provides the coach with a unique situation. Here the client has developed to where they frame their illness as an opportunity for growth and transformation. They see positive changes in themselves having taken place as a result of these negative developments in their health. “Such positive changes manifest themselves in different ways, including an increased appreciation for life, changed life priorities, increased personal strength, and more positive interpersonal relationships.” (Tedeschi, 2004) Coaching with a client who has reached this state of identity with their illness would be a delight. Here the focus might be more upon maintaining good self-care and treatment adherence, and possibly upon continued improvement in health. Such a client might be motivated to work on disease reversal through lifestyle improvement such as we see with programs like that of Dean Ornish. (https://www.ornish.com)


Content for the blog has come from Dr. Arloski’s forthcoming book Masterful Health & Wellness Coaching: Deepening Your Craft, published by Whole Person Associates, Inc., and is fully copyrighted.

Stay informed about the book’s publication at https://wholeperson.com/store/masterful-health-and-wellness-coaching.html

REFERENCES:

L.Oris, J. S. (2016). Illness Identity in Adolescents and Emerging Adults With Type 1 Diabetes: Introducing the Illness Identity Questionnaire. Diabetes Care, 757-763.
Morea, J. M. (2008). Conceptualizing and measuring illness self‐concept: 571 a comparison with self‐esteem and optimism in predicting fibromyalgia adjustment. Research in Nursing and Health, 563-575.
Oris, L. L. (2018). Illness Identity in Adults with a Chronic Illness. Journal of Clinical Psychology Medical Settings, 429-440.
Tedeschi, R. G. (2004). Posttraumatic growth: conceptual foundations and empirical 604 evidence. Psychological Inquiry, 1-18.

Michael Arloski, Ph.D., PCC, NBC-HWC is CEO and Founder of Real Balance Global Wellness (https://realbalance.com) a premier health & wellness coach training organization that has trained thousands of coaches around the world.

 

Wellness in a Time of Crisis: Serving Others/Caring for Ourselves

 

Maintaining strong immune systems and helping people to manage their current illnesses is part of the vital work that health & wellness coaches are doing every day. COVID-19 is causing much higher mortality rates among people with chronic health challenges – the very population that health & wellness coaches and wellness professionals serve. The world needs the work you do now more than ever.

There are two issues at play during this pandemic crisis: how can we best serve our clients/members, etc.; and how can we remain healthy and well enough to be of service and maintain our own wellness?

Serving Your Clients/Members/Patients

As wellness professionals face the new realities and restrictions of the pandemic and our responses to it unique challenges confront us.

  • Remaining in contact with your clients/members/patients while both you and they are working remotely.
  • Adjusting to remote contact when you’ve always worked in-person with those you serve.
  • Helping people who work on the frontlines of the medical world’s response to the pandemic.
  • Dealing with clients, members, or patients who are reporting more stress, depression and anxiety.
  • Helping people who feel frightened and helpless in the face of this crisis.
  • Helping people get the services they need, including your own, when those services are overwhelmed.

At the end of this piece I’ve listed some great resources to help with some of these challenges.

What Do You Need Now?

Many of us who are in the human-helping business tend to step up and be there for others with little hesitation.  The other side of this is our own tendency to not attend enough to our own needs during this time. What kinds of demands are you facing in your workplace?  Some wellness and coaching services are under greater demand and stress. Independent coaches, fitness trainers, etc., may be facing a reduced number of clients. What are you up against?

What are you doing for your own wellness and self-care now?
As each of us reach out to our clients and others to be an ally we also need to nourish ourselves.  In time of crisis, when it seems that we don’t have time for our own care, it is actually time for extreme self-care.  Stress has a terrible toll on the immune system and that is exactly what we all need to work on maintaining right now.

We are also not invulnerable to the same fears, anxieties and stresses that our clients and members are facing.  Perhaps you are working at home trying to juggle your work obligations with having a house full of family members trapped by social distancing guidelines.

Secondary Trauma

Be compassionate with yourself.  As you work with others during this crisis the emotional toll it takes upon you may be not just exhausting, it may be traumatic.  Secondary traumatization takes place when we are exposed to the trauma that others are going through.  It can have many of the same symptoms and effects upon us as direct exposure to trauma.  Here is an excellent resource for learning more about this. Emergency Responders: Tips for taking care of yourself.  (https://emergency.cdc.gov/coping/responders.asp)

Seeking Connection

People that go through any kind of wellness training always develop a wonderful appreciation for their fellow classmates.  We see this when we all attend professional conferences and feel the support of like-minded colleagues.  Attempts to keep in touch are usually hard to maintain as everyone returns to their busy lives.  Now, with the cancelation of live conferences and such, we are left without that usual opportunity for rejuvenation and support.  You may be feeling alone, but you are not.

We know that the way through crisis, the way to build resilience is through CONNECTION, through reaching out and support.  As you saw in my previous blog post, (Social Distancing – Not Social Isolation: Coaching for Connectedness in the age of COVID-19 https://wp.me/pUi2y-p5 ) social distancing is not the same as social isolation.  Reach out to friends, but also reach out to your wellness colleagues.  They are going through many of the same experiences as you and can be primary sources of support.

Let me invite you to connect in many ways. One way is to GET A SUPPORTIVE CONVERSATION GOING by engaging in conversation about your concerns, fears, hopes and stresses that you are experiencing right now with COVID-19 happening worldwide. 

Connect on Facebook with the REAL BALANCE STUDENTS, ALUMNI & FRIENDS GROUP – https://www.facebook.com/groups/1581133502099770/  This group is open to all wellness-related professionals.

Connect on Linkedin with the Real Balance Wellness Coach Training Institute Group:https://www.linkedin.com/groups/3808651/   This group is also open to all wellness-related professionals.

Let’s make these forums one place where we can do that. Please contribute to these conversations. Building COMMUNITY takes participation.

Another opportunity will be April 24th. Our April Free Monthly Webinar will be: Wellness Coaching in the Time of Covid 19: Self-care and Helping Others with very special guests James and Janice Prochaska and Pat Williams. 

 

RESOURCES for helping others and helping ourselves during this crisis:


Also, please feel free to contact us by email (deborah@realbalance.com) or phone (1-866-568-4702) to let us know how we may be of support at this time.

Be well and stay well!

Coach Michael

 

Where The Listening Starts

Where Listening Starts

An essential part of any wellness coach training is focusing on developing competency in what the ICF (International Coaching Federation) calls Active Listening – Paraphrase and Restatement; Reflection of Feeling; Request for Clarification; the use of Silence and Intuition; Summarization. Yet the active listening skills that we talk about aren’t really skills about how to listen more effectively. They are critical skills for how we give evidence to our client that we are listening and truly hearing them. They are skills that further the coaching conversation. They are how we respond to our client when we take in their communication. This is the active part of listening: what the coach says and does. But, what allows us to truly listen at a deeper level, to pick up on even more of what is really being communicated?


Deep Listening – “I can hear tears.”

What is it that allows masterful coaches to become aware of things that most people miss in a conversation? How do they tune in to their client in such a way that the coaching conversation becomes rich, productive and even enlightening?

In a class discussion about listening, one of my Real Balance students, who demonstrated she was an already accomplished coach, shared with us the poignant statement “I can hear tears.” She was referring to coaching over the phone where the visual nonverbal cues are absent. She was picking up on both the client’s subtle vocal cues, and to a large degree, the context of the conversation. At such a tender moment, a client may make an effort to be as silent as possible. The vocal cues like a voice that breaks in tone, or speech that stammers are not even there for the coach to perceive during such a silence. The context can certainly tip the coach off that it would be natural for a client to cry upon sharing a painful experience or talking about a profound loss. Yet people react to experience and emotion in many different ways, from hysteria to stoicism. How does a more masterful coach hear tears that silently run down the cheek?

The powers of observation of a more masterful coach are as keen and sharp as a razor. They don’t miss much. They notice. They are mindfulness in action. They also don’t allow judgment to interfere and throw their subsequent observations into a prejudiced direction blinding them to the full picture of what is unfolding. They stay on pace with their client instead of ahead of them. They stay more out of their head. These practices allow them to stay in the present and in touch with all of their senses. Doing so they are not rushing ahead with their own imagined conclusions about where the dialogue is going. By maintaining a coaching mindset, they are able to facilitate the client’s work instead of attempting to do the work for their client like a consultant would do. By not engaging in that headwork (analyzing, deducing, imagining, problem solving, continually thinking of the next question to ask, etc.) they are able to be here now with their client and hear more. This way of being, combined with providing The Facilitative Conditions of Coaching is the very essence of Coaching Presence.

Observing by Scanning

One aspect of effective observation is what I call scanning. If you ever take a nature walk with a trained naturalist, or perhaps the type of experienced hunter who is keenly in touch with the natural world, you realize that they are constantly scanning the landscape as you move through it. I remember reading Barry Lopez’s magnificent book Artic Dreams. https://www.powells.com/book/arctic-dreams-imagination-desire-in-a-northern-landscape-9780375727481?p_isbn&partnerid=35409 He spoke of his time with the Inuit people who were out on a hunting expedition. They walked over the tundra all day, slowly, silently. Then, at night around a campfire they spoke about all of the things they had seen. Lopez, one of America’s greatest nature writers who has developed intense powers of observation himself, was amazed at what these indigenous people had picked up on, down to minute detail of the land and its creatures. They had been constantly scanning both the horizon, the place where they were about to set their feet and everything in between. They had been scanning visually, looking for movement, shifts, changes, anything out of order in shape or color. They had been scanning auditorily hearing birdsong, wind, twigs snapping. They had been scanning olfactorily smelling the scent of whatever flowers, animals, carrion, or people might be in the region. And, they had been doing all of this effortlessly. It was simply how they hunted.

As you coach, are you constantly scanning the horizon and where you are about to set your feet? Are you effortlessly scanning with all of your senses and noticing? Just like our friends in Lopez’s book, we want to be noticing shifts, changes, anything out of the ordinary. While the Inuit hunter might spot the movement of a partridge in a bush, we may notice the shift in our client’s tone of voice, in their posture, in the speed with which they are now talking. When we listen beyond words, beyond content we hear more. The verbal content is important. It’s like the landscape itself; it is the context of the conversation. Yet, what’s important is what is happening on that landscape. What movement is there in the bushes, so to speak? What is the client thinking and feeling regarding that content about which they are speaking?

The novice coach, new to the coaching landscape, may focus mostly on the content of our client’s communication. Yet, they progress in their coaching so much more when they realize that the client is not just speaking to them about a subject, they are communicating! It’s not just what they say, it’s how they are saying it. The content might sound like “I’ve walked only two times this week.” All the while the client is attempting to convey to their coach that they are becoming very worried that they will never get their lung capacity back after their acute heart failure if they don’t exercise more often. Did the coach see the frightened bird that just froze on the tree branch, or were they lost looking at the trees? What is my client communicating?

What Are We Listening For?

Just like the skilled naturalist, or the Inuit people that Lopez observed, the more masterful coach has learned what to look for in our coaching landscape. The novice coach may travel the same landscape and not notice half of what the more masterful coach will pick up on. They have learned how to read the signs, to distinguish a track from a mere depression in the soil. So, to deepen your listening ability what can you tune in to? Within the content of what is being said and beyond the content, what will help our coaching be more productive?


This blog was taken from a chapter in Dr. Arloski’s forthcoming book Masterful Health & Wellness Coaching: Deepening Your Craft, being published soon by Whole Person Associates. https://wholeperson.com/store/masterful-health-and-wellness-coaching.html

Emotions, Feelings and Healthy Choices: Coaching for Greater Wellness

One of the first things we learn about in the fields of Wellness & Health Promotion and Health & Wellness Coaching, is that our lifestyle choices are a primary determinant of our health and wellbeing. It seems straightforward that making the right or healthy choice is a rational process based upon having the best information. We often then address how challenging it is for a person to put that choice into practice by looking at their social support, environmental conditions, etc. Much of the focus for wellness coaching becomes helping our client to create a wellness plan based upon those healthy choices and implementing with support and accountability. Let’s stop and take a closer look at those decisions.

Anyone in the healthcare or wellness fields is keenly aware that clients don’t always opt for the best, or healthiest choice. They also often observe clients changing these choices for no apparent reason. One day our client is convinced to start working towards a largely plant-based diet, and on another day, they show little if any desire to do so. We can explore ambivalence, of course, but what is really going on in our client’s decision-making process?

Applying what we know about the role that emotions play in decision-making can be extremely useful to the wellness coach. Learning how to coach our client in this emotional realm is often critical to their success. (See my previous post: “The Great Utility of Coaching In The Emotional Realm”, https://wp.me/pUi2y-lA)

Emotions and Making Lifestyle Choices

Making lifestyle choices are like any other decision-making process – they are more complex than it seems at first. Understanding how our emotional bias fits into this process may help coaches to be less perplexed by some of the self-defeating lifestyle choices we see that our clients have made and continue to make.

Emotions are a heavily researched area of psychology and it is easy to get lost in its vast literature. In an especially succinct article, Executive Coach Svetlana Whitener synthesizes the work of several key researchers and conveys a useful paradigm to coaches to learn from. (“How Your Emotions Influence Your Decisions”, https://www.forbes.com/sites/forbescoachescouncil/2018/05/09/how-your-emotions-influence-your-decisions/#5eece5313fda)

Emotions emerge as a response to external stimuli, or the recollection of it, or the imagining of it. “That stimulus generates an unfelt emotion in the brain, which causes the body to produce responsive hormones. These hormones enter the bloodstream and create feelings, sometimes negative and sometimes positive… So, to review, it’s stimuli, then emotions, then hormones and, finally, feelings. In other words, your emotions impact your decision-making process by creating certain feelings.” (Whitener, 2018)

 

How we interpret or frame those feelings and how we respond to them results in our choices executed in our behavior.

In this model it is not the emotions that we are aware of, it is the resultant feelings that we feel. When our clients contemplate making lifestyle changes, they often experience a variety of feelings. They may experience positive anticipation or dread. The memory of past failures may bring up the emotion of fear resulting in feelings of embarrassment, regret, shame or guilt. Likewise, a history of more pleasant experiences may lead to positive anticipation. What Stage of Change the client is in may be heavily influenced by the feelings they are experiencing.

Expand Your Emotional Vocabulary

Psychologist Paul Ekman’s research on emotions opened a huge doorway to understanding how people express themselves. A key from his work that can help the coach is to look at how (as in our model above) emotions generate feelings and how those feelings differentiate. Researcher Tiffany Watt Smith has listed 154 different worldwide emotions and feelings. (1). Studying Ekman’s Wheel of Emotions can help a coach to expand their own knowledge and use of emotional terminology. As you coach with your client you can explore more possibilities to help your client clarify exactly what they are feeling.

 

Ekman’s Wheel of Emotions

 

 

 

 

How The Coach Can Help: Coaching With Emotions and Feelings

1. Coaching Presence – Your coaching presence sends an ongoing message that either gives permission to explore feelings or denies it.
2. Notice – Be keenly observant of the emergence of feelings on the part of your client. Be continually scanning not just their words, but how they say them. Hear the changes in tone of voice, volume, rapidity, etc. Notice all of the nonverbal information you can gather.
3. Contact – Help you client to connect with their feelings. Use the Active Listening Skill of Reflection of Feelings. Share observations of patterns you see. “I’m noticing that each time you talk about taking time for self-care you begin speaking about your partner.”
4. Name it – Help you client to name their feelings. As we saw above emotions can generate a wide variety of feelings. Expand your own emotional vocabulary and help your client to drill down to what they are truly experiencing. “Well, it’s not really anger, it’s more like resentment.”
5. F.A.V.E. – First Acknowledge the client’s experience and what they have been through. Then Validate their feelings. It’s okay for them to feel the way they feel about it. (Regardless of how rational or appropriate their feelings may seem.). You absolutely must not judge their feelings. Most importantly Empathize. Show real empathy and compassion and put it into words.
6. Process – Help your client to explore and process their feelings. Allow them to expand and talk about them. Once the initial release has taken place, they will usually start to analyze what is going on for them, looking to make sense (and meaning) out of their feelings.
7. Insight – Is your client able now to gain some insight from what they have learned in this process?
8. Application/Integration – Are they able now to take their insights and turn them into action? Now you can coach your client on ways they can modify their behavior or create experiments in their lives to improve their lifestyle.

Note – If you find that you are answering the questions in items 7 & 8 with the negative, your client may benefit more from counseling instead of (or in addition to) coaching. That is, if they just continue to process feelings, and process feelings without it leading to insight, or if they are unable to put their insights into action, and instead return to processing feelings (and emoting), then begin to explore the alternative of counseling. See my blog on this topic – Coaching a Client Through To A Mental Health Referral Using The Stages of Change (https://wp.me/pUi2y-lp).

A wellness coach may think that it is their job to get their client to make the right lifestyle choices. When coaching deteriorates into convincing or persuading, we are stepping away from the coaching process. We can certainly warn our clients about misinformation they may have about fad diets, or unproven remedies, etc. However, effective coaches honor their client’s autonomy. The reality is that after a coaching session, our clients will go on living their lives doing what they choose to do despite our urging. Trust the coaching process. Help your client to factor in their emotions in a more conscious way so that the lifestyle choices they make are working for them instead of against them.

References
(1) Tiffany Watt Smith. “The Book of Human Emotions: An Encyclopedia of Feeling from Anger to Wanderlust” (PDF). Anarchiveforemotions.com. Retrieved 2017-05-28.
(2) Ekman, Paul (1999), “Basic Emotions”, in Dalgleish, T; Power, M (eds.), Handbook of Cognition and Emotion (PDF), Sussex, UK: John Wiley & Sons.

Dr. Michael Arloski

Michael Arloski, Ph.D., PCC, NBC-HWC, is a psychologist, professional coach, author, trainer/educator and CEO and Founder of Real Balance Global Wellness. Follow his blog at https://realbalancewellness.wordpress.com, and his presence on Facebook (https://www.facebook.com/michael.d.773), Twitter https://twitter.com/DrMArloski) and LinkedIn (https://www.linkedin.com/in/realbalance/).

The Utility of Self Determination Theory and Motivation in Wellness Coaching – Part Two: Autonomy, Competence & Relatedness

 

Activities like camping with a friend in the backcountry can meet our three innate psychological needs.

As health and wellness coaches work with their clients to help them live their healthiest lives possible, an understanding of the basics of Self-Determination Theory of Edward Deci and Richard Ryan (http://selfdeterminationtheory.org), is very useful. In the Part One blog posting on this subject we looked at how this theory addresses human motivation. (https://wp.me/pUi2y-nT). Here we will look at how coaches can benefit from understanding the significance of the theory’s identified three innate psychological needs that we all have.

 

The Three Innate Psychological Needs

At the heart of Self-Determination Theory (SDT) is the underlying assumption that there is an inherent human need for fulfillment and self-actualization through personal growth, development and mastery (competence), for connectedness (relatedness) and for the experience of behavior as self-determined and congruent with one’s sense of self (autonomy). These three needs are considered universal and essential for well-being. Whatever supports the positive experience of competence, relatedness and autonomy promotes choice, willingness and volition, interest, full engagement, enjoyment and perceived value — the inherent qualities of intrinsic motivation. It also leads to higher quality performance, persistence, and creativity.

The degree to which these needs are either supported or compromised and thwarted has a significant impact on both the individual and the individual’s “social context” (the physical and social setting in which people live and work and the institutions with which they interact). If all three needs are satisfied “people will develop and function effectively and experience wellness” and if not, “…people will more likely evidence ill-being and non-optimal functioning.” (http://selfdeterminationtheory.org/theory/)

“We believe that all human beings have a set of basic psychological needs. The needs that we feel are important are the need for competence. That is to say to feel confident and effective in relation to whatever it is you’re doing. Second, to feel relatedness, that is to say to feel cared for by others, to care for others, to feel like you belong in various groups that are important to you. And the third need is autonomy… Human need is something that must get satisfied for optimal wellness and optimal performance. If they don’t get the need satisfied, then there will be negative psychological consequences that follow.” (https://www.youtube.com/watch?v=m6fm1gt5YAM)

 

Coaching In Support of Autonomy

People have a need to feel they are operating their lives out of their own choice. Supporting the client’s need for autonomy is considered one of the primary tasks of a coach. The client-centered nature of coaching supports client autonomy throughout the coaching process. Coaching operates on mutual agreements between client and coach. Agendas are co-created with the client always in the lead. In wellness and health coaching this is especially true as client-generated goals have more inherent “buy-in”, that is, more motivational connection. The coaching cornerstone stance that the client is “naturally creative, resourceful and whole” (NCRW)( https://coactive.com/why-cti/buy-the-book) fosters autonomy as the coach works to evoke the inner wisdom of the client. Rather than operating from an expert point of view, the coach provides support for the client’s own decision making, even though they assist in the process.

Coaching In Support Of Competence

This NCRW stance also supports the other key human need according to SDT, of seeking to achieve competence. Again, in line with the tenets of humanistic psychology and the more recent developments in positive psychology, clients are treated as though they are indeed capable and possessing great potential. The strengths-based, positive psychology nature of coaching emphasizes acknowledging and building upon the client’s attributes and qualities they already possess. A key here is acknowledgement. Client’s often minimize or fail to recognize their strengths and achievements. If their self-efficacy is already low, having been brought down by previous failure experiences, they may tend to overlook what they are accomplishing, or to downplay it. The active listening skill of acknowledgement needs to be used by coach whenever it can be genuinely utilized. As client and coach work on self-determined goals and break it down into doable action steps, leading the client to enjoy more and more successful experiences. As they do so, they begin to feel more competent in the area of improving their lifestyle, which naturally builds their feelings of self-efficacy.

Coaching In Support of Relatedness

The heart of coaching is the coaching relationship itself. Creating that alliance supplies the client with a trusted resource for support that can be relied upon unconditionally. As the coach exhibits the qualities that make up great coaching presence (supplying the facilitative conditions of coaching) (https://wp.me/pUi2y-6i) the client feels accepted, acknowledged and cared for. Often our clients are lacking relationships in their lives where they experience adequate empathic understanding and are free from judgment.

“It is important to note that whilst a coachee may have close relationships outside coaching, s/he may not consistently feel heard, understood, valued and/or genuinely supported within those relationships. If not, they are unlikely to feel strongly and positively connected to others and in an attempt to satisfy this basic need, may attempt to connect by acting in accordance with the preferences of others, rather than one’s own.” (https://ro.uow.edu.au/cgi/viewcontent.cgi?referer=https://www.google.com/&httpsredir=1&article=1106&context=gsbpapers)

For the client, it is not only refreshing to relate to someone who provides unconditional positive regard and validates their experience and feelings, it may actually free the client up to explore their lives with new openness and independence. Perhaps they have been holding themselves back from making some of the lifestyle changes they need to make because of the fear of losing connection, to some degree, with others. Perhaps with the support of the coach, the client may be willing to take such risks to live in a healthier way.

The Real Balance approach to coaching has long recognized the importance and power of coaching for connectedness. We realize that coaching is a very brief moment in someone’s life and that lasting lifestyle improvement often hinges upon finding the support of others for the changes clients need to make. As we help our clients choose action steps in their Wellness Plan, we continually ask, Who else can support you in doing this? Building in strategies to seek out and gain support for wellness goals and the action steps needed to achieve them is often critical to success.

Of course, not all of our clients enjoy lives rich in connectedness at home, work and in their communities. As we co-create the Wellness Plan with our clients, we may want to include developing more connectedness as an Area of Focus to be consciously worked on. Part of that process may be exploring ways in which the client holds themselves back from reaching out and making more interpersonal connections in their lives. As clients feel empowered by the autonomous nature of choice in the coaching process, they may be more willing to increase their connectedness.

As coaches reflect upon their work, not only with a single client, but will all of the people they coach, they can benefit from asking themselves if their coaching process addresses and supports the fulfillment of these three innate psychological needs. The self-vigilant coach may want to listen to session recordings and ask themselves “Am I coaching in a way that really supports my client’s autonomy, or am I being too prescriptive or too directive? Am I using acknowledgement enough to help my client realize how their sense of competency is increasing? Am I remembering to ‘coach for connectedness’ and help my client expand their circles of support?”

Deci and Ryan see the fulfillment of these needs as paving the way towards optimal functioning — essentially making the wellness way of life much easier.

Dr. Michael Arloski

For the very best in wellness and health coach training look to REAL BALANCE GLOBAL WELLNESS SERVICES, INC.  Over 8,000 wellness & health coaches trained worldwide.  http://www.realbalance.com 

 

For more about effective coaching refer to Wellness Coaching For Lasting Lifestyle Change, 2nd Ed., by Michael Arloski, Ph.D., PCC, CWP, NBC-HWC.   https://wholeperson.com/store/wellness-coaching-for-lasting-lifestyle-change.shtml

and to Your Journey to a Healthier Life (Paths of Wellness Guided Journals) by the same author.  https://wholeperson.com/store/your-journey-to-a-healthier-life.shtml 

The Utility of Self Determination Theory and Motivation in Wellness Coaching – Part One: Motivation

“Don’t ask how you can motivate others. Ask how you can create the conditions within which others will motivate themselves.”
Edward L. Deci

The motivation of the coaching client for change is usually seen as the foremost factor in the coaching process, yet many coaches lack adequate knowledge of this concept. Some coaches believe that is it somehow their responsibility to motivate their client. This can come across as an attempt to convince or persuade the client to become engaged in a lifestyle improvement process, urged on by a cheerleading coach. As coaches become more experienced, they usually discover that effective coaching is about helping the client to get in touch with what motivates them from the inside and build on that. One theory that can help coaches grasp the nature of human motivation and then implement it well is Self-Determination Theory.

The life work of psychologists Edward Deci and Richard Ryan (http://selfdeterminationtheory.org) has yielded a theory of human motivation that not only fully supports the coach approach but also adds valuable tools of understanding. In complete alignment with the tenets of humanistic psychology (https://www.amazon.com/Toward-Psychology-Being-Abraham-Maslow/dp/0471293091) , Self-Determination Theory (SDT) views human beings as constantly striving towards actualizing their potential, seeking out ways to foster their growth and development. It is also very much in alignment with the Client-Centered (or Person-Centered) Approach of Carl Rogers (https://www.amazon.com/Becoming-Person-Therapists-View-Psychotherapy/dp/039575531X/ref=pd_lpo_sbs_14_t_0?_encoding=UTF8&psc=1&refRID=3WAH0XRWWQF0SM32MPZJ). Finally, it is easy to see how the way coaches trained in the ICF Core Competencies and the coaching foundations that are laid out in sources such as Co-Active Coaching (https://www.amazon.com/Co-Active-Coaching-Fourth-transformative-conversations/dp/1473674980/ref=sr_1_1?s=books&ie=UTF8&qid=1549473972&sr=1-1&keywords=co-active+coaching) work with clients are entirely congruent with SDT.

A core contribution of SDT is the way it demonstrates how it is the type of motivation, not the quantity of motivation that is key to success with behavioral change. According to Self-Determination Theory there are two types of motivation, controlled motivation and autonomous motivation. SDT presents a ‘motivational spectrum’ with amotivation, or total indifference at one end and intrinsic motivation, doing something for its own intrinsic satisfaction at the opposite end. In between these two extremes lies extrinsic motivation with its own motivational spectrum from the most externalized (controlled) to the most internalized (becoming autonomous) types of motivation.

MOTIVATIONAL SPECTRUM
A client is viewed as potentially having different types of motivation related to different behaviors, similar to what we have seen in the Transtheoretical Model of Change, (http://jprochaska.com/books/changing-to-thrive-book/) Your client may be in the “Action Stage” when it comes to improving their nutrition, but in the “Contemplation Stage” regarding beginning an exercise program. Likewise, in the SDT model, your client may feel Controlled Motivation from and Extrinsic source (e.g. pressure from physician and spouse) to begin exercising, and yet possess Autonomous Intrinsic Motivation to improve their nutrition because of a life-long fascination with and enjoyment of healthy eating.

Coaches certainly encounter clients who are indifferent to making changes in some areas of their lives. This would be referred to as Amotivation, or simply lacking motivation. SDT looks at the process of motivation as part of the behavior change process, rather than a pre-requisite for coaching. The client does not have to be “ready” for coaching, rather, it is within the coach’s function to help the client get in touch with the motivation they need for change and resolve ambivalence Again, it our job to meet our client where they are at.

Controlled Motivation

All too frequently the wellness coach encounters clients who are feeling the pressure of Controlled Motivation. This is the “carrot and stick” approach to motivation. It means doing something in order to get a reward or to avoid punishment. It is characterized by feeling seduced (towards a reward) or coerced (to avoid negative consequence). Either way there is a perception of being pressured, obligated or even forced. A perfect example is the coaching client coming to fulfill a requirement for a wellness program incentive plan. The client feels forced into coaching to receive the reward of a 10-20% discount on their health insurance premium (and to avoid the implied penalty of missing this discount). Deci has emphasized that this approach has negative consequences for both performance and well-being. Deci and Ryan also noticed that individuals coming from controlled motivation tend to take the shortest path to the end result. They often complete the wellness program requirement and immediately quit the program.

Autonomous Motivation

Autonomous motivation has two aspects. The first is interest and enjoyment. If these two are present, so is motivation because I don’t have to be convinced to do what I love doing. The second type has to do with deeply held values and beliefs. Behaviors that are in sync with values and beliefs are coherent with one’s sense of self. According to Deci, the research demonstrates that when behavior comes from autonomous motivation people are more creative and better at problem solving. When confronted with challenges or obstacles they are more able to think ‘outside the box’. Overall, performance is better especially around hands-on learning and people feel better about themselves. All in all, “autonomous motivation is associated with both physical and psychological health.”

Autonomous behavior is about choice. Deci, in an effective video interview (https://youtu.be/m6fm1gt5YAM) , points out that it is not the same as independence. A person can be experiencing autonomous motivation (operating out of their own volition) when they choose to seek out a walking group to participate in. Autonomous motivation can drive both individualistic and collectivistic behaviors.

SDT also acknowledges that there is often a process experienced by people whereby their motivation may progress from Controlled External Motivation to eventually become a choice that they fully embrace — Autonomous Intrinsic Motivation. What may begin as

 

Spatial representation of different forms of extrinsic regulation. From Spence & Oades PDF (2011)

a requirement of a program (see a wellness coach to get an incentive) — External Controlled Motivation — may move to compliance with a program (continue to see the coach out of an ‘introjected’ sense that they ‘should’ do so). However, if the coach is effective at creating a true coaching alliance with their client and helps them to see the benefits that they may have to gain by continuing coaching, the motivation shifts through a sense of “identification”, to that of Autonomous Motivation — the client is truly choosing to be involved in coaching. Finally, as the client experiences the benefits of coaching and enjoys the coaching, they have fully ‘integrated’ the process and are experiencing Autonomous Intrinsic Motivation to engage genuinely in coaching.

In effective coaching we always refer to co-creating with our client ‘self-determined goals’. The message to the client is that they are the ones in the driver’s seat, choosing their own Wellness Plan with our assistance. As we coach our clients through the journey of change we can draw upon SDT to remind us to stay client-centered, to continuously move towards building client autonomy and towards motivation that is more intrinsic in nature. It’s just good coaching!

In Part Two on the topic of Self-Determination Theory, we’ll look at how we can incorporate the Three Innate Psychological Needs of SDT — the needs for autonomy, competence and relatedness into more masterful coaching.

 

For the very best in wellness and health coach training look to REAL BALANCE GLOBAL WELLNESS SERVICES, INC.  Over 8,000 wellness & health coaches trained worldwide.  http://www.realbalance.com 

 

For more about effective coaching refer to Wellness Coaching For Lasting Lifestyle Change, 2nd Ed., by Michael Arloski, Ph.D., PCC, CWP, NBC-HWC.   https://wholeperson.com/store/wellness-coaching-for-lasting-lifestyle-change.shtml

and to Your Journey to a Healthier Life (Paths of Wellness Guided Journals) by the same author.  https://wholeperson.com/store/your-journey-to-a-healthier-life.shtml 

The Psychophysiology of Stress – What The Wellness Coach Needs To Know

Easier Said Then Done

Stress gets blamed for most everything, and much of time deserves the accusation (60 percent to 90 percent of health-care professional visits are stress-related – https://www.apa.org/monitor/2008/10/relaxation.aspx ). Wellness and health coaching clients inevitably recognize that excess stress in their lives is affecting their quality of life, performance at work, and their very health in negative ways. Finding a way to deal more effectively with stress becomes part of most client’s Wellness Plan.

Wellness coaches all too often approach stress by working with their clients to strategically attack the sources of stress in their client’s lives. While there may be some specific gains made by that approach, all too often the result is temporary and band-aid-like, as yet another source of stress emerges. Solution-seeking as a stress management strategy is like flirting with infinity.

For over twenty-five years I worked as a psychologist and devoted much of my focus to helping people with stress-related disorders. I was an early adopter of the use of biofeedback and relaxation training methods. Combining those modalities with psychotherapy, my work was able to be of great value to clients suffering from muscle-tension and migraine headaches, a wide variety of gastrointestinal disorders, insomnia, Raynaud’s Disease, and many more issues. I delivered hundreds of stress management workshops and became so involved in the field that I eventually became President of The Ohio Society For Behavioral Health and Biofeedback.

Both my clinical work and my years of coaching showed me that ‘managing stress’ requires the clinician or coach to understand the mechanisms of stress, its psychophysiology. I use the term psycho-physiology here because, perhaps nowhere else is there such a demonstration of how our thoughts and emotions have direct effect on our body. This is the center of the mind-body connection. Just thinking about taxes, a strained love relationship, a scary health condition, etc., can immediately result in an increase in blood pressure, the secretion of stomach acid, the constriction of blood vessels in our extremities, the release of cortisol into our bloodstream, and more. Understanding the psychophysiology of stress is vital to being able to develop coaching approaches that will allow our clients to recognize stress, recover from it, and develop the resiliency that they need to live their best possible lives.

The Psychophysiology of Stress

The human body operates on an amazing system grounded in the principal of homeostasis. This self-correcting process allows us to bring ourselves back into balance whenever it is required. When we overheat, we sweat and cool down. When our blood becomes too thick, mechanisms bring more water from our cells and thin our blood down to its proper viscosity. When we are under stress this homeostatic principal seeks to bring us back into balance. Let’s take a look at how our nervous system operates this.

 

From this graphic, focus upon the Autonomic Nervous System. You will see that it is composed of two parts, the Sympathetic and Parasympathetic Nervous Systems. When we are under threat, or stress, the Sympathetic Nervous System (SNS) kicks in and arouses us to either fight, flee or freeze. This is the classic Fight or Flight Response.

When we are under real threat, like a stranger jumping out of van and confronting us as we approach our car in an isolated parking lot, this response may be vital to our survival. Suddenly our heart rate goes up, our adrenal glands release adrenalin and noradrenalin, cortisol and other stress hormones enter our bloodstream, our eyes dilate (allowing us to see better in low light), blood leaves our extremities and pools to our body core (minimizing bleeding in case our arms or legs are cut, and protecting our vital organs), our digestion shuts down (we need our energy elsewhere), the bronchi dilate increasing our ability to take in oxygen, and more glucose is made available to the blood to provide a supply of instant energy for both cognitive and physical purposes. So, you can see that this remarkable response does a fantastic job of equipping us to deal with muggers, Saber-toothed Tigers (back in our days in the cave), and other acute threats.

Unfortunately, in our modern-day world, we often trigger SNS arousal to a greater or lesser degree, by what might be called ‘false alarm states’.

 

As any wellness coach can recognize, these false alarm states are often the drivers of the very issues that bring our clients to coaching. Stress has a tremendous effect upon these and many more health challenges. When we are in a chronic state of SNS arousal we will see more headaches, insomnia, difficulty managing chronic pain, more tendency towards unhealthy coping mechanisms (including addictive behaviors), and difficulty managing anxiety, anger and our emotions. It’s easy to see how a client with weight issues might have improved eating and exercise/movement but is still struggling losing weight as they continue to live a high-stress life. Thus, while we are wired to handle acute stress in a potentially adaptive way, chronic stress is our nemesis.

The Relaxation Response

Back to the all-ruling principal of homeostasis. The nervous system’s answer to Sympathetic Nervous System arousal is to counter-balance it with Parasympathetic Nervous System (PNS) arousal. To counteract all of this activation for action we need a way to slow down the heart rate, reduce the blood pressure, calm the breathing, bring blood back into the extremities, quiet down the release of stress hormones, get the digestive system back online, and essentially bring us back to our baseline level of tension/arousal, or even dip below it. In contrast to ‘fight or fight’, this response is sometimes referred to as ‘rest and digest’.

For thousands of years people have found ways to bring about this PNS arousal. Methods of meditation, breathing, movement, prayer, chanting, etc. all have the potential to bring about this state of profound relaxation. Harvard cardiologist, Herbert Benson, coined the term ‘Relaxation Response’, and his groundbreaking 1975 book by that title created a whole new way to approach dealing with stress. His research since then has continued to demonstrate the profound utility of bringing out this quieting response through mind-body practices. Benson managed to demystify meditation and to distinguish it from religious practices. In more recent times, Jon Kabat Zinn has done the same with Mindfulness Based Stress Reduction techniques. Bringing out the Relaxation Response allows us to recover from stress. I will be delving into how to coach clients to do this in my next blog posting.

 

Actions of The Relaxation Response

 

Stress And Distress

Coaches often encounter a client who will claim to “thrive on stress”.
We actually do require a certain level of stress to bring out our best performance. Think of how some of the greatest performances in music and sports have occurred in the most high-stress moments. We look to experience ‘optimal stress’, or what is called Eustress.

There is, of course, a point where the stress becomes excessive and this is where we see this positive stress become Distress. This is where one’s stress related disorder may kick in. The headache comes on, the difficulty sleeping begins, the gastrointestinal problems start, the skin reacts, etc. Practicing some kind of method that brings out our Relaxation Response on a regular basis may, however, bring our baseline level of stress down enough for us to remain in eustress longer and perhaps not cause us to cross over into distress. Thus, the wellness coach may work with a client to help them find a way to integrate some kind of regular practice that brings out the Relaxation Response. Performing such practice could be an activity the client keeps track of and sets up accountability agreements about with the coach.

Caution Coaching With The Relaxation Response

As a wellness coach working with a client who has chosen to practice some form of relaxation training or meditative practice, you need to inquire about your client’s health concerns and all forms of medical treatment that they may be under. The chief concern is that as a client develops more competency with bringing out their Relaxation Response, it may alter their psychophysiology in a positive way, but in a way that must be accounted for with potential medical adjustments. Specifically, if your client is, for example, taking medication for hypertension, such practices may reduce their need to this medication and the dosage may need to be adjusted. Have your client inform their treatment team of their practices that may affect their medication needs. The Wellness Plan always supports the Treatment Plan. Make sure your efforts are coordinated with your client’s treatment team.

In two subsequent blogs I will be addressing how we can coach around the need to recover from stress, and how we can build greater resiliency to stress.

Resources

https://www.apa.org/monitor/2008/10/relaxation.aspx

https://www.ncbi.nlm.nih.gov/pubmed/11822639

https://www.britannica.com/science/fight-or-flight-response/media/206576/207822

Benson, Herbert and Klipper, Miriam. The Relaxation Response. William Morrow Paperbacks; Updated & Expanded ed. edition (February 8, 2000)

Real Balance Free Monthly Webinars: “Stress! Recovery & Resilience: How The Wellness Coach Can Help”.  http://www.realbalance.com/wellness-resources

For the very best in wellness and health coach training look to REAL BALANCE GLOBAL WELLNESS SERVICES, INC.  Over 10,000 wellness & health coaches trained worldwide.  http://www.realbalance.com 

 

 

For more about effective coaching refer to Wellness Coaching For Lasting Lifestyle Change, 2nd Ed., by Michael Arloski, Ph.D., PCC, CWP, NBC-HWC.   https://wholeperson.com/store/wellness-coaching-for-lasting-lifestyle-change.shtml

and to Your Journey to a Healthier Life (Paths of Wellness Guided Journals) by the same author.  https://wholeperson.com/store/your-journey-to-a-healthier-life.shtml