15 Vital Books for the Wellness Coach – 2020 – Straight Off My Shelf

In the last ten years the field of health and wellness coaching has continued to evolve as a professional filed with standards, credentials (https://nbhwc.org) and a solid evidential base (https://journals.sagepub.com/doi/full/10.1177/1559827619850489). We’ve attained more clarity about what effective health and wellness coaching looks like and more awareness of what all coaches need to learn. Coaches have an ethical obligation to constantly be learning and growing in our profession.

So, what are the “must reads” for the wellness or health coach? Ten years ago, I posted a three-part blog on this topic.

15 Vital Books For The Wellness Coach: Straight Off My Shelf – Part One
https://wp.me/pUi2y-1n. 15 Vital Books For The Wellness Coach: Straight Off My Shelf – Part Two https://wp.me/pUi2y-1z. 15 Vital Books For The Wellness Coach: Straight Off My Shelf – Part Three https://wp.me/pUi2y-1H.

Now, in 2020, what I want to share with you are the top fifteen books that will influence the way you do coaching, the way you prepare for professional exams, and books that you will want to have at arm’s reach. These are the books on my own bookshelf that I find myself recommending over and over again to the thousands of wellness coaches that Real Balance has trained. There are many great resources out there, but here is my own very biased (as you’ll see when I recommend my own books) and opinionated list. In contrast to my own previous blogs this time I’m listing them in rank-order of importance to the coach practicing in the field.

15 Vital Books for the Wellness Coach – 2020 – Straight Off My Shelf

1. Wellness Coaching For Lasting Lifestyle Change,2nd Ed. , Arloski
2. Masterful Health & Wellness Coaching: Deepening Your Craft, Arloski (In Press)
3. Co-Active Coaching, 4th Ed., Whitworth, Kimsey-House & Sandahl
4. Changing to Thrive, Janice & James Prochaska
5. Becoming a Professional Life Coach, Williams & Menendez
6. Motivational Interviewing 3rd Edition, Miller & Rollnick
7. The Coaching Psychology Manual, Moore, Tschannen-Moran and Jackson
8. The Blue Zones, Dan Buettner
9. Your Journey To A Healthier Life: Paths of Wellness Guided Journal, Vol. 1, Arloski
10. Taming Your Gremlin, Rick Carson
11. The Wellness Workbook, Jack Travis & Regina Ryan
12. The Open Heart Companion, Maggie Lichtenberg
13. The Craving Mind, Judson Brewer
14. Raw Coping Power, Joel Bennet
15. The Way We’re Working Isn’t Working, Tony Schwartz


1. Wellness Coaching For Lasting Lifestyle Change,2nd Ed. (2014), Michael Arloski. (https://wholeperson.com/store/wellness-coaching-for-lasting-lifestyle-change.shtml) Like I said, a very biased list. Yet, I will have to say that this book (which is now also available in Mandarin) is used by many colleges and universities, as well as other commercial wellness coach training organizations all around the world. The 2014 2nd edition has expanded its coverage of coaching skills and the process of co-creating a wellness plan. The Wellness Mapping 360 Methodology provides the coach with a complete approach to behavioral change that distinguishes this book from others. The integration of what we know from the field of wellness and health promotion is another unique feature of this resource.

2. Masterful Health & Wellness Coaching: Deepening Your Craft, (2020)(In Press) Michael Arloski. (https://wholeperson.com/store/masterful-health-and-wellness-coaching.html) Coaching is both an art and an applied science. In this book my intention is to provide guidance for the health & wellness coaches who wants to go beyond competence to proficiency and embark on a journey towards mastery. The book is divided into four sections, Transformation, How To Be, What To Do, and Coaching People with Health Challenges. We will explore what distinguishes masterful coaches form those who are just learning their craft. Thoroughly substantiated by the evidential literature and providing in-depth lessons on all the major behavioral change theories, Masterful Health & Wellness Coaching will allow the reader to take their coaching to an advanced level.


3. Co-Active Coaching, 4th Ed., (2018)
Laura Whitworth, Karen Kimsey-House, Henry Kinsey-House & Phil Sandahl. (https://www.amazon.com/Co-Active-Coaching-Fourth-transformative-conversations/dp/1473674980/ref=sr_1_1?crid=2E78YGNE10TNG&dchild=1&keywords=co-active+coaching+4th+edition&qid=1601155442&sprefix=Co-%2Caps%2C206&sr=8-1)
THE foundational book of the life coaching field. The authors became the founders of The Coaches Training Institute (CTI) and in this work set down the cornerstones that shape the coaching mindset. A great book to bone up on your coaching skills and to learn what the essence of coaching really is. A true must-read.


4. Changing to Thrive: Using the Stages of Change to Overcome the Top Threats to Your Health and Happiness (2016), Janice & James Prochaska. (https://www.amazon.com/Changing-Thrive-Overcome-Threats-Happiness/dp/1616496290/ref=sr_1_1?crid=24WCWLPXR1KL2&dchild=1&keywords=changing+to+thrive&qid=1601155877&sprefix=Changing+to+thrive%2Caps%2C202&sr=8-1) Replacing the original Changing For Good (1994), this book definitely is in the top four for your bookshelf. The tremendous utility of the Transtheoretical Model for Behavioral Change (TTM, Stage of Change) makes it the coach’s most important behavior change model to know well.

5. Becoming a Professional Life Coach: Lessons from the Institute of Life Coach Training, (2015) Patrick Williams & Diane Menendez. (https://www.amazon.com/Becoming-Professional-Life-Coach-Institute/dp/0393708365/ref=sr_1_1?dchild=1&keywords=5.+Becoming+a+Professional+Life+Coach%2C+Williams+%26+Menendez&qid=1601156765&sr=8-1) Pat Williams is one of the true pioneers of Life Coaching and his earlier book (along with Deb Davis) Therapist as Life Coach was one of my favorites as I made the shift from psychotherapist to coach. Becoming A Professional Life Coach largely supplants this earlier book and provides the wellness coach with not only great skill building but lots of very practical guidance for practicing their coaching.

6. Motivational Interviewing 3rd Ed., (2012) William Miller & Stephen Rollnick. (https://www.amazon.com/Motivational-Interviewing-Helping-People-Applications/dp/1609182278/ref=sr_1_1?dchild=1&keywords=6.+Motivational+Interviewing+3rd+Edition%2C+Miller+%26+Rollnick&qid=1601157105&sr=8-1) This third edition is definitely the best resource on this vital approach to helping people change behavior. Motivational interviewing (MI) is a key tool for the health & wellness coach, especially when working with the ambivalent client. In addition to presenting the MI approach to many of the same skills used in coaching (with their own unique MI terminology), the book contains real gems of learning about the functions many of these skills serve and how to apply them in your coaching.

7. The Coaching Psychology Manual, 2nd Ed., (2015) Margaret Moore, Bob Tschannen-Moran and Erika Jackson. (https://www.amazon.com/Coaching-Psychology-Manual-Margaret-Moore/dp/1451195265/ref=sr_1_12?dchild=1&keywords=The+Coaching+Psychology+Manual%2C+Moore%2C+Tschannen-Moran+and+Jackson&qid=1601157580&sr=8-12) Another foundational book of the wellness coaching field. A comprehensive guide to many of the behavior change theories that coaches use and how to apply them.

8. The Blue Zones: 9 Lessons for Living Longer From the People Who’ve Lived the Longest, 2nd Ed. (2012) Dan Buettner. (https://www.amazon.com/Blue-Zones-Second-Lessons-Longest/dp/1426209487/ref=sr_1_2?crid=1OT3CA9BCUW6O&dchild=1&keywords=the+blue+zones&qid=1601323354&sprefix=The+blue+zones%2Caps%2C202&sr=8-2)  Longevity, we’ve found out is only 20% genetics (at the most) and is really 80% lifestyle (culture, behavior, beliefs, environment). Looking at studies of the hot spots or “Blue Zones” around the world where people live to a ripe old age quite often, common denominators teach us what it takes for an environment to make it easier to be well. The lessons for wellness are profound and based in solid evidence. We have made this part of the Real Balance curriculum since it was first published in 2008.

9. Your Journey To A Healthier Life: Paths of Wellness Guided Journal, Vol. 1, 2nd Ed., (2017) Michael Arloski. (https://wholeperson.com/store/your-journey-to-a-healthier-life.shtml)
A wellness journal for the client, this book outlines an entire wellness coaching process from self-assessment, to visioning, wellness planning, meeting challenges to change, tracking behavior and setting up accountability and support through connectedness for success. Many of the coaches I’ve trained use this with each of their clients either individually, or as a group guide (works very well in a 12-session format). Many coaches love it simply as their own guide for how they coach their clients.

10. Taming Your Gremlin: A Surprisingly Simple Method for Getting Out of Your Own Way (updated edition) (2003), Rick Carson. (https://www.amazon.com/Taming-Your-Gremlin-Surprisingly-Getting/dp/0060520221/ref=sr_1_1?dchild=1&keywords=Taming+Your+Gremlin%2C+Rick+Carson&qid=1601159057&sr=8-1) Whenever the wellness coaching client takes on change their own personal “Gremlin” or “inner-critic” will be there to oppose it, even if it’s the best thing in the world for that person. Our clients have plenty of external challenges to their attempts at change, but the internal ones can be the most devastating. This classic little book shows us how to spot the self-talk of the gremlin early and get it out of the way (as we get out of our own way!). Another true must read. I know of coaches who supply their clients with copies of this book when folks sign on to coaching.

11. The Wellness Workbook, 3rd ed: How to Achieve Enduring Health and Vitality, (2004) John W. Travis and Regina Sara Ryan . (https://www.amazon.com/Wellness-Workbook-3rd-Enduring-Vitality/dp/1587612135) Health & Wellness coaches need a thorough understanding of wellness and health promotion. This is the foundational book to understand what wellness is truly about. Jack Travis is one of the modern-day founders of the wellness movement and he lays out his theoretical foundation and theories in the introductory thirty-six pages which is worth the price of the book alone.

12. The Open Heart Companion: : Preparation and Guidance for Open-Heart Surgery Recovery, (2006) Maggie Lichtenberg. (https://www.amazon.com/Open-Heart-Companion-Preparation-Open-Heart/dp/0977606309) The psychological side of a major health challenge is often ignored. Maggie Lichtenberg, a PCC level coach, went through mitral valve repair surgery, saw a big missing piece and filled it admirably with this excellent book. As a wellness coach, whether you deal with heart patients or not, this book is an ultimate guide to helping your client with self-efficacy and self-advocacy. I make sure anyone I know (client or not) who is headed into any kind of major surgery (but especially heart surgery) either has a copy of this book or knows about it.

13. The Craving Mind: From Cigarettes to Smart-Phones to Love – Why We Get Hooked & How We Can Break Bad Habits,(2017) Judson Brewer. (https://www.amazon.com/Craving-Mind-Cigarettes-Smartphones-Hooked/dp/0300234368/ref=sr_1_1?dchild=1&keywords=The+Craving+Mind%3A+From+Cigarettes+to+Smart-Phones+to+Love+–+Why+We+Get+Hooked+%26+How+We+Can+Break+Bad+Habits%2C+Judson+Brewer&qid=1601319691&sr=8-1) The subtitle says it all. Health and wellness coaches today are quite likely to discover that their clients may be struggling with “device addiction” as well as other habits that work against their health. Understanding how our mind craves these behaviors and how they feed a cycle of addiction is critical to helping anyone take back control of their lives. What makes Judson Brewer’s approach different is that it is based in the practice of Mindfulness and offers an effective way back to wellness.

14. Raw Coping Power: From Stress to Thriving, (2014) Joel Bennett. (https://www.amazon.com/Raw-Coping-Power-Stress-Thriving/dp/0991510208/ref=sr_1_1?dchild=1&keywords=Raw+Coping+Power%2C+Joel+Bennett&qid=1601319602&sr=8-1) Coaching around stress is an inevitable part of health & wellness coaching, so having the knowledge you need to do so is critical. From knowledge to research about stress to the tools and methods you need to apply it, Raw Coping Power’s strengths-based, resilience building approach is the best resource out there.

15. The Way We’re Working Isn’t Working, (2010) Tony Schwartz.  (https://www.amazon.com/Way-Were-Working-Isnt-Performance/dp/1451610262/ref=sr_1_1?dchild=1&keywords=The+Way+We’re+Working+Isn’t+Working%2C+Tony+Schwartz&qid=1601320068&sr=8-1) Our coaching clients are often over-worked and under-supported with ever-increasing demands heaped upon them. Schwartz’s book looks at the systemic problems of the modern-day workplace, but then takes on an approach that individuals can use to cope and hopefully thrive. Think of stress management and time management as energy management. We are wired to deal with stress, but do we have “sufficient volume and intensity” of recovery? A great resource for helping our clients learn how to recover from the stress in their lives.

So, there you have it! Happy reading and keep on learning!

Dr. Michael

Michael Arloski, Ph.D., PCC, NBC-HWC is CEO and Founder of Real Balance Global Wellness (https://realbalance.com) a premier health & wellness coach training organization that has trained thousands of coaches around the world.

 

Wellness Coaching for Better Sleep, Rest and Immune System Functioning



Adequate sleep and rest are like magic. When we have enough of it our immune system is stronger, healing occurs faster, and very importantly we replenish our supply of energy that allow us to function at our best.

The Mayo Clinic tells us that “During sleep, your immune system releases proteins called cytokines, some of which help promote sleep. Certain cytokines need to increase when you have an infection or inflammation, or when you’re under stress. Sleep deprivation may decrease production of these protective cytokines. In addition, infection-fighting antibodies and cells are reduced during periods when you don’t get enough sleep.” (https://www.mayoclinic.org/diseases-conditions/insomnia/expert-answers/lack-of-sleep/faq-20057757) The relationship between sleep, adequate rest and our immune system is solid. We’ve all likely had the experience of catching a cold when we fell behind in our sleep.

Today with the Covid-19 Global Pandemic and its accompanying economic hardships many coaches and their clients may have lots to lose sleep over. Anxiety, fear of an uncertain future, seeing infection rates rise, and all of the stress of the ‘functional paranoia’ it takes to stay reasonably safe can all interfere with our sleep. We may also find ourselves cutting back on needed rest during the day as we juggle children at home, adapting to a new work-at-home routine, etc.

While there is no guarantee that a healthy immune system will protect us from a novel virus like Covid-19, we all need the benefits that sleep, and rest will provide. For information on increasing your probability of staying free of infection see https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public, and https://www.cdc.gov/coronavirus/2019-ncov/index.html .

A Balanced Wellness Plan

Take a good look at the Wellness Plan that you and your client have co-created. Chances are it will have some fairly active components: becoming more active, eating better, expanding friendship circles, etc. Ask yourself if all the efforts your client is making to improve their lifestyle require an expenditure of energy. Does that same Wellness Plan contain elements that replenish energy? Is their Wellness Plan restorative and regenerative? Is there a balance between these active endeavors, and the more passive and relaxing ones? Essentially, is there a Yin/Yang balance? (See The Tao of Wellness Coaching: Part Two – Practical Applications https://wp.me/pUi2y-lT )

Perhaps your client would benefit from combining their more active wellness efforts with ones like relaxation training, meditation, Mindfulness Based Stress Reduction, Yoga, or Tai Chi. They may want to include more direct efforts such as effective napping and sleep hygiene strategies.

The Beauty and Benefits of a Good Nap

What do Margaret Thatcher, Barbara Walters, Winton Churchill, Salvador Dali, Thomas Edison, John F. Kennedy, Theodore Roosevelt, Leonardo da Vinci, and Albert Einstein have in common? They are or were all confirmed nappers!

Adequate sleep and rest are important for all of us and especially for our clients with chronic health challenges. Regular napping has multiple health benefits: reducing stress, improving mood, boosting memory, improving job performance and increasing alertness. The Sleep Foundation (https://www.sleepfoundation.org/articles/how-sleep-affects-your-immunity ) suggests “If your sleep schedule is interrupted by a busy workweek or other factors, try to make up for the lost rest with naps. Taking two naps that are no longer than 30 minutes each —one in the morning and one in the afternoon—has been shown to help decrease stress and offset the negative effects that sleep deprivation has on the immune system.”

A key to effective napping is to set an alarm and only nap for 20-30 minutes. That way you can return to full alertness much quicker. Napping is more effective than caffeine at helping us to the same thing. In fact, clients who might have to avoid caffeine for medical reasons might especially find naps more helpful.

Clients who struggle with full-on napping might find that simply allowing their body to go from vertical to some form of horizontal for even short periods of time provides refreshing rest. ‘Putting your feet up’ and closing your eyes while slowing down and deepening breathing may allow for a rejuvenating shift in energy.

Sleep Hygiene

Our client may not know some of the sleep hygiene tips that can make getting to sleep and staying asleep much easier. You can point them in the right direction with resources and have them study these strategies on their own time, perhaps even set up some accountability around doing such homework.

Sleep Hygiene Tips from SleepEducation.org. (http://sleepeducation.org/essentials-in-sleep/healthy-sleep-habits)
Follow these tips to establish healthy sleep habits:

• Keep a consistent sleep schedule. Get up at the same time every day, even on weekends or during vacations.
• Set a bedtime that is early enough for you to get at least 7 hours of sleep.
• Don’t go to bed unless you are sleepy.
• If you don’t fall asleep after 20 minutes, get out of bed.
• Establish a relaxing bedtime routine.
• Use your bed only for sleep and sex.
• Make your bedroom quiet and relaxing. Keep the room at a comfortable, cool temperature.
• Limit exposure to bright light in the evenings.
• Turn off electronic devices at least 30 minutes before bedtime.
• Don’t eat a large meal before bedtime. If you are hungry at night, eat a light, healthy snack.
• Exercise regularly and maintain a healthy diet.
• Avoid consuming caffeine in the late afternoon or evening.
• Avoid consuming alcohol before bedtime.
• Reduce your fluid intake before bedtime.

Coaching for Better Sleep and Napping

Wellness coaching is about helping your client to transform what to do into how to do it in their life. Educating one’s self about the importance of sleep and rest may be the first step, but then putting strategies into action is where coaching can help. If your client sees the value in attempting some of these sleep hygiene strategies or establishing more frequent naps, we can co-create with them agreed upon Action Steps that they are willing to make a commitment to doing. Establishing a way of tracking sleep will help our clients to be consistent in their sleep practices. We can set up a system of accountability with them where they might report in about it at the next coaching session or use text or email to do so.

Once our client is practicing their sleep hygiene habits it is important to explore their experience with it. Look for ways to increase intrinsic motivation by bringing their attention to how they feel when they are practicing these habits. This exploration can also uncover barriers that arise when your client attempt to improve their sleep or get more rest.

Coaching Through the Barriers to Healthy Sleep and Rest

A great coaching technique is to anticipate barriers before they are encountered. As you and your client select sleep strategies to try, ask them if they would anticipate any things that might get in the way of practicing these strategies. Do they share a bedroom with someone else? Would that person be amenable to these new strategies? Perhaps their partner loves having a television in the bedroom and are a fan of late-night TV. The very first step may be to ask your client if they feel that a conversation with their partner about what they are trying to achieve (improved health and wellbeing) and these sleep strategies they hope to use, would be worthwhile.

Other barriers will arise as your client puts their sleep and rest improvement strategies into action. They may get support or push-back. They may discover that their situation at work or home will require some real creativity to develop strategies that can work. You and your client can then engage in some strategic thinking and possibility thinking to tackle these barriers.

Coaching Through Barriers Related to Stress

The ability to rest and sleep can obviously be interfered with by stress and anxiety. Coaching for effective stress management requires knowledge and skills that can be found in my previous blog posts (The Psychophysiology of Stress – What the Wellness Coach Needs to Know. https://wp.me/pUi2y-nJ) and in recordings of my Real Balance Monthly Webinars: 11/16/18 – Stress! Recovery & Resilience: How the Wellness Coach Can Help – Part 1, 1/19/19 – Stress! Recovery & Resilience: Recovery – Part 2 and 2/15/19 – Stress, Recovery & Resilience: Building Resilience – Part 3. (https://realbalance.com/wellness-resources)  Adequate sleep and rest help our clients to recover from stress and build resilience. Helping them reduce stress and anxiety in the first place may require some form of relaxation training or other strategies that are discussed in the above resources.

Sleep difficulties, including more severe insomnia, may need to be evaluated by more clinical resources. Since difficulty sleeping and relaxing is a major symptom of both physical and mental/emotional conditions, there may be times when your client’s challenges are more appropriate for clinical treatment than coaching.

Sleep and Rest are Keys to Wellness

Many wellness models include healthy sleep as an essential component of a healthy, well-functioning person. Certainly, it is hard to achieve much of one’s potential when sapped of energy by chronic sleep deprivation. The reality is that people in our modern world are frequently sleep-deprived. “Poor sleep health is a common problem with 25 percent of U.S. adults reporting insufficient sleep or rest at least 15 out of every 30 days.” “Adequate sleep is necessary to: Fight off infection; Support the metabolism of sugar to prevent diabetes; Perform well in school; Work effectively and safely. Sleep timing and duration affect a number of endocrine, metabolic, and neurological functions that are critical to the maintenance of individual health. If left untreated, sleep disorders and chronic short sleep are associated with an increased risk of: Heart disease; High blood pressure; Obesity; Diabetes; All-cause mortality.” (https://www.healthypeople.gov/2020/topics-objectives/topic/sleep-health)

Making adequate sleep and rest part of a holistic Wellness Plan may make a positive difference in all of our client’s wellness goals. Think of it as energy management. With a well replenished energy supply our client can have what they need to be more fully engaged in their health and wellness.

RESOURCES

Healthy People 2020 (2020) Sleep Health. Healthypeople.gov. 2020 Topics and Objectives. https://www.healthypeople.gov/2020/topics-objectives/topic/sleep-health

Olson, Eric J. (2018) Lack of sleep: Can it make you sick? Nov. 28, 2018.
https://www.mayoclinic.org/diseases-conditions/insomnia/expert-answers/lack-of-sleep/faq-20057757

Sleep Foundation (2020). How Sleep Affects Your Immunity. Sleep Foundation.org. July 28, 2020. https://www.sleepfoundation.org/articles/how-sleep-affects-your-immunity

 

For the very best in wellness and health coach training look to REAL BALANCE GLOBAL WELLNESS SERVICES, INC.  Over 10,000 wellness & health coaches trained worldwide.  http://www.realbalance.com 

 

 

For more about effective coaching refer to Wellness Coaching For Lasting Lifestyle Change, 2nd Ed., by Michael Arloski, Ph.D., PCC, CWP, NBC-HWC.   https://wholeperson.com/store/wellness-coaching-for-lasting-lifestyle-change.shtml

and to Your Journey to a Healthier Life (Paths of Wellness Guided Journals) by the same author.  https://wholeperson.com/store/your-journey-to-a-healthier-life.shtml 

 

Keys to Coaching Clients Who Overidentify With Their Illness



We like to say that a coach listens to a person’s story and helps them to realize that they are not their story.

For the health-challenged client, their illness, conditions, or health experience is a huge part of their story. “I am a diabetic.” While this is true, how strongly does the person now see themselves through this lens? What effect could it have on someone’s confidence that they can regain their health? How hopeless do they feel if they have framed their health challenge like a prison sentence instead of a challenge to be overcome? How different it might be if the same person could say “I’m a person challenged by diabetes.”

Erik Erikson, the renowned developmental psychologist who coined the term ‘identity crisis’, viewed identity “as the degree to which an individual integrates different self-assets into a coherent sense of self, and such a coherent sense of self translates itself into daily life and guides choices and values.” (Oris, 2018) When we think about a sense of self-guiding choices and values and apply this to making lifestyle choices, illness identity could play a huge role.

What happens to that coherent sense of self when a person is diagnosed with a life-threatening illness? What happens when that person may not only label themselves according to their health challenge, but is labeled by treatment professionals and even friends and family?

“Although most patients succeed in adjusting to their illness, some patients experience difficulties, which can negatively affect their physical and psychosocial functioning.” (Morea, 2008) Much of that difficulty comes when a client has over-identified with their health challenge.
As health & wellness coaches we know that attitudes and beliefs drive behavior. Each of our clients will react to their health challenge in their own unique way, but it may be very helpful for the coach to understand how these reactions or responses may be seen in terms of different dimensions or states of identification with the person’s illness.

Let’s look at keys to understanding and coaching strategy around client identification with their illness.

Key Number One: Understand the degree to which chronic illness dominates the client’s identity and daily life.

In 2016 an international team of scientists sought to understand this concept more deeply. Their work with adolescents dealing with Type One diabetes led this team to develop the Illness Identity Questionnaire and identify four illness identity dimensions or states: engulfment, (Oris, 2018) rejection, acceptance, and enrichment. (L.Oris, 2016)

Think of the term engulfment. Your client may be completely engulfed by their illness. “Individuals completely define themselves in terms of their illness, which invades all domains of life, at the expense of other important self-assets (Morea, 2008).” They may be experiencing continual physical reminders of their condition as symptoms of their illness manifest. If your client feels in the grip of such an illness, how hopeful are they? How disempowered do they feel that they can do anything about it? They may experience great fear that they will never get better. They may just not know what the future holds, but their illness has taken over their lives. It is quite likely that such a client may be in the Precontemplation Stage of Behavior Change when it comes to lifestyle improvement efforts.

Key Number Two: Meet your ‘engulfed’ client where they are at with compassionate understanding.

A client experiencing their illness this way may feel overwhelmed and helpless. The illness is so figural in their life that they seem to process their entire life through the filter of their health challenge. We want to convey sincere empathy but be prepared to have it either well or poorly received. Our client may feel like nobody else could understand what they are going through. Use your process coaching skills to help your client to work through some of the emotional load they are carrying. Slow down on setting up ‘what to do about it’ strategies. Your client is far from the Action Stage.

If your client has been stuck in this stage for months after their diagnosis or health event, consider what else might be going on. They could be experiencing some secondary gain. That is, they may be receiving some kind of reinforcing experience for staying stuck where they are. Family and others could be treating them with such extra kindness that it makes their overidentification rewarding. Be careful how you approach this subject as clients may feel accused and judged if you are too forthright about this. You might instead approach their situation from the angle of nurturing hope.

Part of what can increase hope is learning more about their illness and their prognosis and potentially what they can do about it. Inquire what they know about their health challenge. Share with them the information that patients who know more about their illness and treatments have better outcomes. Let them know that lifestyle improvement may not cure their illness, but it can significantly affect the course of that illness.

Key Number Three: Understand the Rejection Dimension of Illness Identification

While some clients embrace an identification with their illness others do their best to reject it as much as possible. “…rejection refers to the degree to which the chronic illness is rejected as part of one’s identity and is viewed as a threat or as being unacceptable to the self.” (L.Oris, 2016) This client avoids thinking or talking about their illness and they tend to neglect it, which results in poor treatment adherence. Their approach is one of denial and/or minimization. They attempt to go on with life and business as usual to the point where their biometric markers (e.g. blood sugar levels, blood pressure, etc.) worsen.

Attempting to persuade such a person to follow their doctor’s orders and begin improving their lifestyle will almost certainly go nowhere. If you are given the opportunity to coach such a person, instead take a holistic explorer approach. Have them tell you the story of life before their illness and what led up to their diagnosis. Ask them what the experience of hearing that diagnosis was like. Meet them with empathic understanding. Inquire about what it feels like they have lost. Often the experience of a loss of health is central to such a response to a life-threatening illness. (See my blog post “Astonishing Non-compliance – Understanding Grief and Readiness for Change in the Health Challenged Client” https://wp.me/pUi2y-n2)

This client may be the farthest away of all from the Action Stage and firmly entrenched in Precontemplation. Refer to Changing To Thrive, by Janice and James Prochaska (https://jprochaska.com/books/changing-to-thrive-book/) for extensive guidance on how to coach someone through the stage of Precontemplation.

Key Number Four: Coach the accepting client at a higher level of readiness to change

The acceptance dimension of illness identity shows a client who is not overwhelmed by their chronic illness, does not deny it, but rather accepts that this is their reality. “Chronic illness plays a peripheral role in one’s identity, besides other personal, relational, and social self-assets, and does not pervade all life domains.” (Morea, 2008) Such a client will be trying to lead as normal a life as possible without being in denial about their illness. They, to one degree or another, are finding ways to adapt to their illness.

Explore with this client their current level of knowledge about their illness and treatment. Inquire about the lifestyle prescription that their treatment team has recommended and how successful they have been at achieving those recommended lifestyle changes. Explore their motivation that fuels their desire to deal more successfully with their illness. Help them create a fully integrated Wellness Plan for how to move forward and affect the course of their illness in a positive way.

Key Number Five: Partner with the possibility of transformation

The fourth illness identity dimension, enrichment, provides the coach with a unique situation. Here the client has developed to where they frame their illness as an opportunity for growth and transformation. They see positive changes in themselves having taken place as a result of these negative developments in their health. “Such positive changes manifest themselves in different ways, including an increased appreciation for life, changed life priorities, increased personal strength, and more positive interpersonal relationships.” (Tedeschi, 2004) Coaching with a client who has reached this state of identity with their illness would be a delight. Here the focus might be more upon maintaining good self-care and treatment adherence, and possibly upon continued improvement in health. Such a client might be motivated to work on disease reversal through lifestyle improvement such as we see with programs like that of Dean Ornish. (https://www.ornish.com)


Content for the blog has come from Dr. Arloski’s forthcoming book Masterful Health & Wellness Coaching: Deepening Your Craft, published by Whole Person Associates, Inc., and is fully copyrighted.

Stay informed about the book’s publication at https://wholeperson.com/store/masterful-health-and-wellness-coaching.html

REFERENCES:

L.Oris, J. S. (2016). Illness Identity in Adolescents and Emerging Adults With Type 1 Diabetes: Introducing the Illness Identity Questionnaire. Diabetes Care, 757-763.
Morea, J. M. (2008). Conceptualizing and measuring illness self‐concept: 571 a comparison with self‐esteem and optimism in predicting fibromyalgia adjustment. Research in Nursing and Health, 563-575.
Oris, L. L. (2018). Illness Identity in Adults with a Chronic Illness. Journal of Clinical Psychology Medical Settings, 429-440.
Tedeschi, R. G. (2004). Posttraumatic growth: conceptual foundations and empirical 604 evidence. Psychological Inquiry, 1-18.

Michael Arloski, Ph.D., PCC, NBC-HWC is CEO and Founder of Real Balance Global Wellness (https://realbalance.com) a premier health & wellness coach training organization that has trained thousands of coaches around the world.

 

Positivity and Perspective Needed in These Times

What we see depends upon our perspective.

It is easy to feel under bombardment today with news of COVID-19, economic chaos, and all of the fallout that reaches into our communities, our families and our lives. There can be a sense of negative overwhelm that can seem inescapable. This is true for us as well as for our wellness coaching clients. We all know that dwelling on the negative is not good for our mental or physical health, yet how can we deny reality?

Positivity is not about denying the challenges we face, the losses we suffer and the pain we feel. It is not about self-deception. It is, however about the ratio of our negative thoughts to our more positive thoughts. Researcher Barbara Fredrickson pioneered what is known as the Positivity Ratio (https://www.positivityratio.com). She contends that we do need to accept that negative emotions are quite real. She also admits that our more positive emotions are often rather fleeting. Rather than focus on how they come and go, she urges us to notice their quantity. The key is to balance the negative thoughts and feelings with the positive ones. While her positivity ratio of three positive thoughts to one negative thought has come under critique, there can be no doubt that seeking some kind of more positive balance can contribute to our wellbeing.

As you go about your day more mindfully:

Begin your day with a morning ritual that includes calm awareness of your surroundings; a practice of gratitude; a kind and gentle transition as you wake up.
Focus on positive information as you check in with the rest of the world. Don’t ignore the news but consider whether you want to begin your day with all of the heart-breaking stories that lead.
• As your day unfolds remain in a state of gentle self-vigilance about your thought patterns. Seek that balance of positive to negative. Catch yourself when you find sarcasm and cynicism emerging.
As you deal with negative events seek to put them into perspective. Recall how you have been resilient enough to make it through difficult times in the past. Realize that all things will pass.

Coaching has developed the skill of re-framing to help our clients to see things from new perspectives. Re-framing is, again, not self-deception. It is not about denial. It is about seeking out the upside, the potential for viewing and experiencing an event through the lens of new and other possibilities. We have all experienced blessings in disguise. Unfortunately, the disguises are sometimes quite painful at first. Then we see how they may have worked out for our best.

Before we re-frame it is critical to acknowledge what is real. For ourselves and when we coach with a client, First Acknowledge, Validate and Empathize (https://wp.me/pUi2y-bZ). Allow feelings to be felt, honored, and validated. It’s okay to feel the way you feel. Then, you can move on to seeking a way to re-frame. Pushing to re-frame too quickly is often perceived as dismissing one’s feelings. “Come on. Cheer up!” No one wants to hear that when we are in the midst of pain. Once feelings have been honored, then you can help the person (or yourself) to gain a new perspective and move forward with their (our) lives.

On the Real Balance Global Wellness homepage you will find the video of the Real Balance April Free Monthly Webinar: “Wellness Coaching In The Time Of Covid -19: Self-care and Helping Others” with special guests Drs. James & Janice Prochaska and Dr. Pat Williams (https://realbalance.com).  Be sure to watch this excellent hour-long video.  CEU’s are available upon completing watching it.  For further questions re: this inquire to deborah@realbalance.com.  

 

Wellness in a Time of Crisis: Serving Others/Caring for Ourselves

 

Maintaining strong immune systems and helping people to manage their current illnesses is part of the vital work that health & wellness coaches are doing every day. COVID-19 is causing much higher mortality rates among people with chronic health challenges – the very population that health & wellness coaches and wellness professionals serve. The world needs the work you do now more than ever.

There are two issues at play during this pandemic crisis: how can we best serve our clients/members, etc.; and how can we remain healthy and well enough to be of service and maintain our own wellness?

Serving Your Clients/Members/Patients

As wellness professionals face the new realities and restrictions of the pandemic and our responses to it unique challenges confront us.

  • Remaining in contact with your clients/members/patients while both you and they are working remotely.
  • Adjusting to remote contact when you’ve always worked in-person with those you serve.
  • Helping people who work on the frontlines of the medical world’s response to the pandemic.
  • Dealing with clients, members, or patients who are reporting more stress, depression and anxiety.
  • Helping people who feel frightened and helpless in the face of this crisis.
  • Helping people get the services they need, including your own, when those services are overwhelmed.

At the end of this piece I’ve listed some great resources to help with some of these challenges.

What Do You Need Now?

Many of us who are in the human-helping business tend to step up and be there for others with little hesitation.  The other side of this is our own tendency to not attend enough to our own needs during this time. What kinds of demands are you facing in your workplace?  Some wellness and coaching services are under greater demand and stress. Independent coaches, fitness trainers, etc., may be facing a reduced number of clients. What are you up against?

What are you doing for your own wellness and self-care now?
As each of us reach out to our clients and others to be an ally we also need to nourish ourselves.  In time of crisis, when it seems that we don’t have time for our own care, it is actually time for extreme self-care.  Stress has a terrible toll on the immune system and that is exactly what we all need to work on maintaining right now.

We are also not invulnerable to the same fears, anxieties and stresses that our clients and members are facing.  Perhaps you are working at home trying to juggle your work obligations with having a house full of family members trapped by social distancing guidelines.

Secondary Trauma

Be compassionate with yourself.  As you work with others during this crisis the emotional toll it takes upon you may be not just exhausting, it may be traumatic.  Secondary traumatization takes place when we are exposed to the trauma that others are going through.  It can have many of the same symptoms and effects upon us as direct exposure to trauma.  Here is an excellent resource for learning more about this. Emergency Responders: Tips for taking care of yourself.  (https://emergency.cdc.gov/coping/responders.asp)

Seeking Connection

People that go through any kind of wellness training always develop a wonderful appreciation for their fellow classmates.  We see this when we all attend professional conferences and feel the support of like-minded colleagues.  Attempts to keep in touch are usually hard to maintain as everyone returns to their busy lives.  Now, with the cancelation of live conferences and such, we are left without that usual opportunity for rejuvenation and support.  You may be feeling alone, but you are not.

We know that the way through crisis, the way to build resilience is through CONNECTION, through reaching out and support.  As you saw in my previous blog post, (Social Distancing – Not Social Isolation: Coaching for Connectedness in the age of COVID-19 https://wp.me/pUi2y-p5 ) social distancing is not the same as social isolation.  Reach out to friends, but also reach out to your wellness colleagues.  They are going through many of the same experiences as you and can be primary sources of support.

Let me invite you to connect in many ways. One way is to GET A SUPPORTIVE CONVERSATION GOING by engaging in conversation about your concerns, fears, hopes and stresses that you are experiencing right now with COVID-19 happening worldwide. 

Connect on Facebook with the REAL BALANCE STUDENTS, ALUMNI & FRIENDS GROUP – https://www.facebook.com/groups/1581133502099770/  This group is open to all wellness-related professionals.

Connect on Linkedin with the Real Balance Wellness Coach Training Institute Group:https://www.linkedin.com/groups/3808651/   This group is also open to all wellness-related professionals.

Let’s make these forums one place where we can do that. Please contribute to these conversations. Building COMMUNITY takes participation.

Another opportunity will be April 24th. Our April Free Monthly Webinar will be: Wellness Coaching in the Time of Covid 19: Self-care and Helping Others with very special guests James and Janice Prochaska and Pat Williams. 

 

RESOURCES for helping others and helping ourselves during this crisis:


Also, please feel free to contact us by email (deborah@realbalance.com) or phone (1-866-568-4702) to let us know how we may be of support at this time.

Be well and stay well!

Coach Michael

 

Social Distancing – Not Social Isolation: Coaching for Connectedness in the age of COVID-19

 

 

We all still need each other. Even in the age of COVID-19, our health continues to depend upon healthy supportive relationships. Real Balance https://realbalance.com has always stressed what we call Coaching for Connectedness.  We‘ve seen lifestyle improvement occur and last more often when people receive support for the changes they are making to live healthier lives.  When a coaching client sets up an action step we ask “Who/what else can help support you in this?”. Research on what makes health behavior last points primarily to two factors: a shift in self-concept and community support.  https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3753403/  It’s also a well-established fact that people who are more socially isolated have significantly higher rates of all major chronic illnesses.  https://www.apa.org/monitor/2019/05/ce-corner-isolation

Our challenge in the midst of a pandemic situation is how we distance from each other while remaining connected to each other. Yes, follow the CDC guidelines for social distancing. We can still greet each other with elbow bumps, and then go for a walk, a bike ride, a cruise in kayaks, etc., and continue to avoid the proximity that puts us at any risk. We can connect via phone and receive the nourishment of live, interactive conversation that texting and e-mail don’t quite match. We can climb on board a web-based platform such as Zoom and Skype provide where we are face-to-face for our conversation. We also have all sorts of apps such as Facetime, WeChat, and many more that allow us to have face-to-face interaction for live conversations.

As coaches we can continue to work remotely with our clients, as the majority of coaching is already done. As we do, explore the feelings that the changes brought about by social distancing are bringing out in your clients. Empathize. Explore. When people talk about their fears, the intensity of those fears almost always lessens. As people become less afraid, their thinking improves. They aren’t so quick to jump into dismissive all-or-none thinking. They are then able to engage in strategic thinking with their coach to find unique solutions to staying healthy.

• The fitness center is shut down. How can you shift to working out at home? Use stretch bands. Modify a spare room into a place to do Yoga, floor exercises, etc. Spring brings better weather allowing more cardio outdoors.
• Do more outdoor exercise/activity with other people – just keep your proper distance.
• Encourage clients to find new ways to electronically visit their friends, grandchildren, and others. Play online games together.
• Check in with your clients to make sure they have CDC information/WHO information about how to stay safe during the COVID-19 pandemic.https://www.cdc.gov/coronavirus/2019-ncov/index.htmlhttps://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

Take heart at how people are showing concern for each other during this time. Younger people who are at somewhat less risk are engaging in social distancing, handwashing, etc. not only for themselves, but for the older and more vulnerable people who could be affected by the contact they are having. People in neighborhood chatlines are volunteering to go pick up groceries and prescriptions for older or more sickly neighbors. Hopefully what will come out of all of this is a greater sense of how we are all in this together. Distancing does not mean isolating. The truism of Jack Travis is still valid: Connection is the Currency of Wellness.

Be well and stay well!

Coach Michael

Michael Arloski, Ph.D., PCC, NBW-HWC is CEO and Founder of Real Balance Global Wellness Services, Inc.

 

Where The Listening Starts

Where Listening Starts

An essential part of any wellness coach training is focusing on developing competency in what the ICF (International Coaching Federation) calls Active Listening – Paraphrase and Restatement; Reflection of Feeling; Request for Clarification; the use of Silence and Intuition; Summarization. Yet the active listening skills that we talk about aren’t really skills about how to listen more effectively. They are critical skills for how we give evidence to our client that we are listening and truly hearing them. They are skills that further the coaching conversation. They are how we respond to our client when we take in their communication. This is the active part of listening: what the coach says and does. But, what allows us to truly listen at a deeper level, to pick up on even more of what is really being communicated?


Deep Listening – “I can hear tears.”

What is it that allows masterful coaches to become aware of things that most people miss in a conversation? How do they tune in to their client in such a way that the coaching conversation becomes rich, productive and even enlightening?

In a class discussion about listening, one of my Real Balance students, who demonstrated she was an already accomplished coach, shared with us the poignant statement “I can hear tears.” She was referring to coaching over the phone where the visual nonverbal cues are absent. She was picking up on both the client’s subtle vocal cues, and to a large degree, the context of the conversation. At such a tender moment, a client may make an effort to be as silent as possible. The vocal cues like a voice that breaks in tone, or speech that stammers are not even there for the coach to perceive during such a silence. The context can certainly tip the coach off that it would be natural for a client to cry upon sharing a painful experience or talking about a profound loss. Yet people react to experience and emotion in many different ways, from hysteria to stoicism. How does a more masterful coach hear tears that silently run down the cheek?

The powers of observation of a more masterful coach are as keen and sharp as a razor. They don’t miss much. They notice. They are mindfulness in action. They also don’t allow judgment to interfere and throw their subsequent observations into a prejudiced direction blinding them to the full picture of what is unfolding. They stay on pace with their client instead of ahead of them. They stay more out of their head. These practices allow them to stay in the present and in touch with all of their senses. Doing so they are not rushing ahead with their own imagined conclusions about where the dialogue is going. By maintaining a coaching mindset, they are able to facilitate the client’s work instead of attempting to do the work for their client like a consultant would do. By not engaging in that headwork (analyzing, deducing, imagining, problem solving, continually thinking of the next question to ask, etc.) they are able to be here now with their client and hear more. This way of being, combined with providing The Facilitative Conditions of Coaching is the very essence of Coaching Presence.

Observing by Scanning

One aspect of effective observation is what I call scanning. If you ever take a nature walk with a trained naturalist, or perhaps the type of experienced hunter who is keenly in touch with the natural world, you realize that they are constantly scanning the landscape as you move through it. I remember reading Barry Lopez’s magnificent book Artic Dreams. https://www.powells.com/book/arctic-dreams-imagination-desire-in-a-northern-landscape-9780375727481?p_isbn&partnerid=35409 He spoke of his time with the Inuit people who were out on a hunting expedition. They walked over the tundra all day, slowly, silently. Then, at night around a campfire they spoke about all of the things they had seen. Lopez, one of America’s greatest nature writers who has developed intense powers of observation himself, was amazed at what these indigenous people had picked up on, down to minute detail of the land and its creatures. They had been constantly scanning both the horizon, the place where they were about to set their feet and everything in between. They had been scanning visually, looking for movement, shifts, changes, anything out of order in shape or color. They had been scanning auditorily hearing birdsong, wind, twigs snapping. They had been scanning olfactorily smelling the scent of whatever flowers, animals, carrion, or people might be in the region. And, they had been doing all of this effortlessly. It was simply how they hunted.

As you coach, are you constantly scanning the horizon and where you are about to set your feet? Are you effortlessly scanning with all of your senses and noticing? Just like our friends in Lopez’s book, we want to be noticing shifts, changes, anything out of the ordinary. While the Inuit hunter might spot the movement of a partridge in a bush, we may notice the shift in our client’s tone of voice, in their posture, in the speed with which they are now talking. When we listen beyond words, beyond content we hear more. The verbal content is important. It’s like the landscape itself; it is the context of the conversation. Yet, what’s important is what is happening on that landscape. What movement is there in the bushes, so to speak? What is the client thinking and feeling regarding that content about which they are speaking?

The novice coach, new to the coaching landscape, may focus mostly on the content of our client’s communication. Yet, they progress in their coaching so much more when they realize that the client is not just speaking to them about a subject, they are communicating! It’s not just what they say, it’s how they are saying it. The content might sound like “I’ve walked only two times this week.” All the while the client is attempting to convey to their coach that they are becoming very worried that they will never get their lung capacity back after their acute heart failure if they don’t exercise more often. Did the coach see the frightened bird that just froze on the tree branch, or were they lost looking at the trees? What is my client communicating?

What Are We Listening For?

Just like the skilled naturalist, or the Inuit people that Lopez observed, the more masterful coach has learned what to look for in our coaching landscape. The novice coach may travel the same landscape and not notice half of what the more masterful coach will pick up on. They have learned how to read the signs, to distinguish a track from a mere depression in the soil. So, to deepen your listening ability what can you tune in to? Within the content of what is being said and beyond the content, what will help our coaching be more productive?


This blog was taken from a chapter in Dr. Arloski’s forthcoming book Masterful Health & Wellness Coaching: Deepening Your Craft, being published soon by Whole Person Associates. https://wholeperson.com/store/masterful-health-and-wellness-coaching.html

2010-2020 A Decade of Growth for Wellness Coaching

After years of building a foundation, health and wellness coaching has flourished in the last decade. At the beginning of this last decade the International Coach Federation was only fifteen years old and the National Board for Health and Wellness Coaching hadn’t even been thought of yet. My book, Wellness Coaching for Lasting Lifestyle Change, had been on the market for only three years, and The Coaching Psychology Manual, for only one. Thousands of people were already trained and working as health and wellness coaches, but the numbers were nowhere near where they are today. Wellness coaching was being used by employee wellness programs, disease management and insurance companies but had not made its way into the clinical world much at all. There was considerable success where wellness coaching was being applied, but the research to back it up was lagging. As the decade moved along towards 2020, everything shifted. Health and wellness coaching has truly arrived!

In the last ten years we have seen the profession of health and wellness coaching grow both in its application and as a true profession with standards and credentialing. Early in 2010 the National Consortium for Credentialing Health & Wellness Coaches was formed to develop and establish those standards and a system of credentialing. After an untold number of hours of work by dedicated coaching professionals this evolved into the National Board for Health & Wellness Coaching that we have today. Now, in addition to certification that coaches can receive by the organization that trained them, they can apply to become certified through the NBHWC by qualifying for and passing an examination administered by the National Board of Medical Examiners. Prospective coaches can now choose to be trained by qualified organizations that have earned approval by the National Board, ensuring great quality for their educational experience.

Importantly the critical research evidence backing up the incredible effectiveness of health and wellness coaching has mushroomed. We now have hundreds and hundreds of solid peer-reviewed journal articles making the case for health and wellness coaching.

My observations over the past decade is that the growth of health and wellness coaching has particularly accelerated in three areas: universities, the international arena and clinical/lifestyle medicine. Let’s look at the role Real Balance Global Wellness has played in each.

Loma Linda University

Early in the decade only a handful of schools were offering programs that included health and wellness coaching. These were mostly schools of Integrative Health or related areas. Leaders such as The California Institute of Integral Studies, Duke University, and the University of Minnesota were such innovators. As more and more schools discovered that health and wellness coaching offered their students a practical skill set and a needed certification in the field, actual training in health and wellness coaching became highly desirable. Real Balance began to partner with schools of Public Health, Nursing, and a variety of programs to not only deliver direct training, but to train college and university faculty to become Real Balance Trainers and be able to deliver our curriculum and certification. Our program nurtures such schools along until they are ready to apply to the National Board to become an approved program in their own right.

China!

As lifestyle diseases have replaced infectious disease as the number one cause of premature death, the value of health and wellness coaching is being increasingly recognized around the world. Interest is growing fast in Europe, Asia and Latin America. Real Balance truly became Real Balance GLOBAL Wellness in this last decade. We developed training programs in Ireland/UK, Brazil, Australia, and China. We delivered keynotes and programs in the Azores Islands of Portugal, and the Philippines. Students from around the globe continue to become trained as health and wellness coaches through our live webinar classes.

The third area of growth for health and wellness coaching that has ballooned especially in the last few years of our past decade is primary care/lifestyle medicine. The recognition that a large component of our health is behavioral has led to the greater openness to the role of health and wellness coaching in direct medical services. Health and wellness coaches are helping patients to be more successful at medical compliance/adherence, and at accomplishing the directives of the lifestyle prescription recommended by their treatment team. The tremendous growth and increasing acceptance of the principles of lifestyle medicine has helped health and wellness coaches to be seen as a very practical solution for the behavioral changes sought by physicians and other healthcare practitioners. The recent granting of a Level Three CPT Code for health and wellness coaching is a huge step forward. Though direct reimbursement is a ways off, the new code helps legitimize health and wellness coaching in the eyes of the medical world and opens doors.

Health and wellness coaching enters this new decade with an earned respect. We have the evidence of our effectiveness, solid professional credentialing and standards, international awareness, and a recognition that we can play a key role in improving health and wellbeing all around the world. Be a part of helping us take it forward!

Michael & Deborah Arloski

Masterful Health & Wellness Coaching: Deepening Your Craft A New Book by Dr. Michael Arloski, coming in 2020

 

The profession of health and wellness coaching is fully engaged in a process of transformation. As we grow to be of service to wellness programs, lifestyle medicine practices, employee assistance programs, insurance carriers, disease management companies, and all manner of healthcare providers, around the globe, the demand for greater quality coaching only builds. We are moving from a need for competent coaches to a need for proficient and even masterful coaches.

In 2006 Whole Person Associates published my book, Wellness Coaching For Lasting Lifestyle Change, with an updated version in 2009 and a completely revised and expanded Second Edition in 2014. (https://wholeperson.com/store/wellness-coaching-for-lasting-lifestyle-change.shtml) This ground-breaking book is used as the primary text in many wellness coach training programs and college and university courses and has had a powerful impact around the world. It has even been published in Mandarin! In 2009, Whole Person Associates also published Your Journey To A Healthier Life: Paths of Wellness Guided Journal, Vol. I. (https://wholeperson.com/store/your-journey-to-a-healthier-life.shtml) I wrote this book primarily to be used by wellness coaching clients in either individual or group coaching as a personal workbook/journal through the coaching process. Many coaches have found it to be a valuable coaching guide for both their client and themselves. As much as these books covered, the need to provide a deeper dive into the advanced topics of coaching such as collusion, self-disclosure, etc., and to help coaches truly polish their craft became self-evident.

Real Balance Global Wellness has trained thousands and thousands of wellness coaches around the world. As I delivered many of these trainings, read case studies and listened to hundreds of recordings of coaches in action, I learned so much. I learned what coaches need to learn. I discovered where their challenges were, what skills they tended to underutilize, or overutilize. I saw how they shined and how they struggled. I saw what distinguished the effective coaches from the rest. The more masterful coaches were evident in both their way of being with their clients, and with their knowledge of what to do. As I learned from my students I continued to coach, to teach our certification and our advanced classes, and to mentor, continually accumulating more and more grist for the mill that would become my next book.

 

Coach training is not a one and done. The best coaches are voracious lifelong learners. In fact, both the ICF (International Coach Federation) and the NBHWC (National Board for Health & Wellness Coaching) include an obligation to continual education and professional development in their codes of ethics. (https://nbhwc.org/wp-content/uploads/2019/04/FINAL-Code-of-Ethics-4_15_19-1.pdf)

Just as psychotherapy has been described (https://psycnet.apa.org/record/2006-20286-000), coaching is both an art and a science. The thing that I believe distinguishes a more masterful coach is that they are an artist practicing a craft. Beyond doing a job, they see their wellness coaching career as the career of a craftsperson. They see their work as a combination of evidence-based science, theory and technique, but also as craft.

 

“If one really wishes to be master of an art, technical knowledge of it is not enough. One has to transcend technique so that the art becomes an ‘artless art’ growing out of the Unconscious.”
D.T. Suzuki – Introduction to Zen In The Art Of Archery

 

From Chapter Two of the forthcoming book:

Witnessing the craftsperson in action we see a continuous desire to improve. This is the truly professional waiter/waitress studying the food production and delivery systems, the seating floor plan and the nature of the clientele in the restaurant to calculate their most efficient table delivery routes and provide the best customer service experience. This is the university professor reading about how to teach, not just more about the science of their subject matter. This is the wellness coach spending hours listening to recordings of their own coaching and reviewing where their competencies need improvement. This is about the transformation of competencies into proficiencies and beyond.

Most wellness coach training is aimed at developing competencies. Competency implies an adequate and acceptable level of skill and knowledge. Every client certainly wants his or her coach to be competent. Yet, wouldn’t every client want their coach to be not just competent, but truly proficient or even masterful at his or her craft? How does a coach move up a notch to a level where they are coaching beyond the basics, where they are fluidly implementing what they have learned and can now think on their feet, ‘dance in the moment’, and be creative?

 

Thoughts To Ponder On The Mastery Path

WHO do I want to be as a coach?
How do I create a default mind of curiosity?
How can my values shape my desire for mastery?
How can I be inspirational?

 

Masterful Health & Wellness Coaching: Deepening Your Craft will explore advanced topics such as collusion, self-disclosure, motivation, coaching with difficult clients, building self-efficacy, meaning and purpose, coaching effectively with emotions and much deeper looks at major theories of behavior change and how to implement them in the coaching process.

As my new book approaches completion, we expect that publication will take place in early 2020. By subscribing to the Real Balance Newsletter on our website (https://realbalance.com) you can be kept up to date on its release date.

Emotions, Feelings and Healthy Choices: Coaching for Greater Wellness

One of the first things we learn about in the fields of Wellness & Health Promotion and Health & Wellness Coaching, is that our lifestyle choices are a primary determinant of our health and wellbeing. It seems straightforward that making the right or healthy choice is a rational process based upon having the best information. We often then address how challenging it is for a person to put that choice into practice by looking at their social support, environmental conditions, etc. Much of the focus for wellness coaching becomes helping our client to create a wellness plan based upon those healthy choices and implementing with support and accountability. Let’s stop and take a closer look at those decisions.

Anyone in the healthcare or wellness fields is keenly aware that clients don’t always opt for the best, or healthiest choice. They also often observe clients changing these choices for no apparent reason. One day our client is convinced to start working towards a largely plant-based diet, and on another day, they show little if any desire to do so. We can explore ambivalence, of course, but what is really going on in our client’s decision-making process?

Applying what we know about the role that emotions play in decision-making can be extremely useful to the wellness coach. Learning how to coach our client in this emotional realm is often critical to their success. (See my previous post: “The Great Utility of Coaching In The Emotional Realm”, https://wp.me/pUi2y-lA)

Emotions and Making Lifestyle Choices

Making lifestyle choices are like any other decision-making process – they are more complex than it seems at first. Understanding how our emotional bias fits into this process may help coaches to be less perplexed by some of the self-defeating lifestyle choices we see that our clients have made and continue to make.

Emotions are a heavily researched area of psychology and it is easy to get lost in its vast literature. In an especially succinct article, Executive Coach Svetlana Whitener synthesizes the work of several key researchers and conveys a useful paradigm to coaches to learn from. (“How Your Emotions Influence Your Decisions”, https://www.forbes.com/sites/forbescoachescouncil/2018/05/09/how-your-emotions-influence-your-decisions/#5eece5313fda)

Emotions emerge as a response to external stimuli, or the recollection of it, or the imagining of it. “That stimulus generates an unfelt emotion in the brain, which causes the body to produce responsive hormones. These hormones enter the bloodstream and create feelings, sometimes negative and sometimes positive… So, to review, it’s stimuli, then emotions, then hormones and, finally, feelings. In other words, your emotions impact your decision-making process by creating certain feelings.” (Whitener, 2018)

 

How we interpret or frame those feelings and how we respond to them results in our choices executed in our behavior.

In this model it is not the emotions that we are aware of, it is the resultant feelings that we feel. When our clients contemplate making lifestyle changes, they often experience a variety of feelings. They may experience positive anticipation or dread. The memory of past failures may bring up the emotion of fear resulting in feelings of embarrassment, regret, shame or guilt. Likewise, a history of more pleasant experiences may lead to positive anticipation. What Stage of Change the client is in may be heavily influenced by the feelings they are experiencing.

Expand Your Emotional Vocabulary

Psychologist Paul Ekman’s research on emotions opened a huge doorway to understanding how people express themselves. A key from his work that can help the coach is to look at how (as in our model above) emotions generate feelings and how those feelings differentiate. Researcher Tiffany Watt Smith has listed 154 different worldwide emotions and feelings. (1). Studying Ekman’s Wheel of Emotions can help a coach to expand their own knowledge and use of emotional terminology. As you coach with your client you can explore more possibilities to help your client clarify exactly what they are feeling.

 

Ekman’s Wheel of Emotions

 

 

 

 

How The Coach Can Help: Coaching With Emotions and Feelings

1. Coaching Presence – Your coaching presence sends an ongoing message that either gives permission to explore feelings or denies it.
2. Notice – Be keenly observant of the emergence of feelings on the part of your client. Be continually scanning not just their words, but how they say them. Hear the changes in tone of voice, volume, rapidity, etc. Notice all of the nonverbal information you can gather.
3. Contact – Help you client to connect with their feelings. Use the Active Listening Skill of Reflection of Feelings. Share observations of patterns you see. “I’m noticing that each time you talk about taking time for self-care you begin speaking about your partner.”
4. Name it – Help you client to name their feelings. As we saw above emotions can generate a wide variety of feelings. Expand your own emotional vocabulary and help your client to drill down to what they are truly experiencing. “Well, it’s not really anger, it’s more like resentment.”
5. F.A.V.E. – First Acknowledge the client’s experience and what they have been through. Then Validate their feelings. It’s okay for them to feel the way they feel about it. (Regardless of how rational or appropriate their feelings may seem.). You absolutely must not judge their feelings. Most importantly Empathize. Show real empathy and compassion and put it into words.
6. Process – Help your client to explore and process their feelings. Allow them to expand and talk about them. Once the initial release has taken place, they will usually start to analyze what is going on for them, looking to make sense (and meaning) out of their feelings.
7. Insight – Is your client able now to gain some insight from what they have learned in this process?
8. Application/Integration – Are they able now to take their insights and turn them into action? Now you can coach your client on ways they can modify their behavior or create experiments in their lives to improve their lifestyle.

Note – If you find that you are answering the questions in items 7 & 8 with the negative, your client may benefit more from counseling instead of (or in addition to) coaching. That is, if they just continue to process feelings, and process feelings without it leading to insight, or if they are unable to put their insights into action, and instead return to processing feelings (and emoting), then begin to explore the alternative of counseling. See my blog on this topic – Coaching a Client Through To A Mental Health Referral Using The Stages of Change (https://wp.me/pUi2y-lp).

A wellness coach may think that it is their job to get their client to make the right lifestyle choices. When coaching deteriorates into convincing or persuading, we are stepping away from the coaching process. We can certainly warn our clients about misinformation they may have about fad diets, or unproven remedies, etc. However, effective coaches honor their client’s autonomy. The reality is that after a coaching session, our clients will go on living their lives doing what they choose to do despite our urging. Trust the coaching process. Help your client to factor in their emotions in a more conscious way so that the lifestyle choices they make are working for them instead of against them.

References
(1) Tiffany Watt Smith. “The Book of Human Emotions: An Encyclopedia of Feeling from Anger to Wanderlust” (PDF). Anarchiveforemotions.com. Retrieved 2017-05-28.
(2) Ekman, Paul (1999), “Basic Emotions”, in Dalgleish, T; Power, M (eds.), Handbook of Cognition and Emotion (PDF), Sussex, UK: John Wiley & Sons.

Dr. Michael Arloski

Michael Arloski, Ph.D., PCC, NBC-HWC, is a psychologist, professional coach, author, trainer/educator and CEO and Founder of Real Balance Global Wellness. Follow his blog at https://realbalancewellness.wordpress.com, and his presence on Facebook (https://www.facebook.com/michael.d.773), Twitter https://twitter.com/DrMArloski) and LinkedIn (https://www.linkedin.com/in/realbalance/).